FP Markets Group of Companies is a well-established globally regulated Australian broker offering traders access to CFDs across Forex, Indices, Commodities, Stocks and Cryptocurrencies. We are growing and looking to recruit a Full-Time Customer Support Specialist in our Sydney office
- a certified Outstanding Place to Work®. This is an exciting opportunity to join a global company with a skilled, friendly and results-driven culture. Reporting to: General Manager

Responsibilities:
• Provide answers to customers by identifying problems and assisting with incoming queries by telephone, email and live chat
• Educating clients on how to use the Company's website and trading platforms
• Communicating with clients regarding the company's products and services via telephone, email and live chat
• Assisting other departments Candidate Profile:
• Computer literacy with excellent working knowledge of Microsoft Office applications
• Knowledge and experience in FX, CFD industry will be considered advantageous
• A team player with excellent communication skills
• Fluency in English is essential
• Knowledge of additional language will be an advantage but not essential




• Ability to work on public holidays Our offer:
• Welcoming, young and multicultural team with approachable leadership
• Ability to contribute to dynamic business at a growth phase
• High level of autonomy, support of ideas and putting your expertise into the best practices for the company
• Continuous personal development, training budget, growth with the company and opportunity to learn from industry leaders
• Competitive remuneration, regular salary reviews and performance-based incentive schemes
• Vibrant company life: from team activities to global celebrations
• Free access to multiple sports and wellness facilities across the country
• A day off on your Birthday Journey to FP Markets:
• Interview with People Function member (30
- 45 min) to assess match to our culture
• Interview with your future manager (45 min
- 1 hour) to assess match to the job and the team and discuss role expectations Work, grow and succeed in a professional, rapidly-growing company operating in a multicultural environment

📌 Junior Customer Support Specialist (Sydney)
🏢 FP Markets
📍 Sydney