Fantastic opportunity for an Admin Sales Support to help our sales team shine with admin, events, and CRM support
• Thrive under leaders who champion respect and support your success
• Make a meaningful difference in what you do
• Enjoy working in our southeastern villages About Ryman Healthcare Ryman is a leader in retirement living and care, employing over 7,700 people in New Zealand and Australia across a wide range of areas, including nursing, village operations, sales, technology, design, and corporate roles. At Ryman, exceptional care is thoughtfully delivered every day. From meals and activities to maintenance and support, our teams work together so residents can feel confident everything is taken care of – because behind that promise is the standard we’ve always held ourselves to: it’s got to be good enough for mum and dad. We’re in a period of real transformation, focussing on stronger commercial outcomes, smarter ways of working, and continuing to set the standard in retirement living and aged care. What will you do? We are seeking a Regional Sales Assistant to support our Sales team and strengthen sales effectiveness across multiple Ryman villages across our southeastern region. This role is central to keeping our sales initiatives running smoothly, including maintaining accurate Salesforce data, tracking refurbishments, supporting events, and delivering an exceptional first impression for prospects. You’ll support multiple villages in the southeastern region keeping them organised, coordinated, and welcoming for residents and visitors alike. As the Regional Sales Assistant, you will work closely with the General Manager Sales, Sales Advisors, village teams, and key stakeholders to keep sales processes moving, ensure information is accurate, and provide hands-on support with community events,



open days, and day-to-day sales activities.

Key responsibilities
include, but are not limited to:
• Maintain accurate and timely data entry in our CRM system, including leads, prospects, unit modifications, refurbishment requirements, and checklists, ensuring data integrity across assigned villages
• Use reporting tools (e.g., Salesforce, Excel, Power BI, Smartsheet) to generate insights and reports that support sales performance tracking and decision-making
• Collaborate with the General Manager Sales and maintain open communication with Sales Advisors across the region to plan for upcoming sales support requirements
• Meet, host, and build rapport with prospective residents, incoming residents and their families, and members of the public
• Share knowledge about the Ryman brand, village life, and Ryman offering in a warm and professional manner
• Answer queries in a polite, helpful, and informed way, ensuring a positive customer experience
• Coordinate appointments and follow-ups for Sales Advisors at assigned village What's in it for you? If you are the sort of person who loves working with a team of people who work to a clear purpose and have fun doing it, you'll love this role In addition, a career at Ryman offers:
• Opportunity to add to your professional skills
• Additional wellbeing leave and ability to purchase extra annual leave




• Company recognition and reward programme
• Access to over 40 discounts with well-known brands across a variety of sectors including; health and wellbeing, banking, insurance, and retail Who are you?
• You are highly organised, detail-oriented, and enjoy keeping operations running smoothly
• You have a positive, can-do attitude and enjoy supporting others
• You ideally bring proven experience in a customer-facing, administrative, or sales support role
• You are confident with Microsoft365 such as Outlook, Excel, Powerpoint, and Word
• You ideally have worked with Salesforce or would be comfortable learning the system
• You are tech-savvy, with a willingness to explore AI tools and automation to improve efficiency
• You have exceptional communication skills and demonstrate the ability to build valuable relationships, both internally and externally
• You value people and kindness, and are passionate about delivering results
• You strive for excellence and look for ways to exceed expectations
• You believe in the value of solid, positive, trusting teams who work together as one
• You are resilient and can demonstrate composure under pressure If you are interested in joining an organisation with a clear purpose and a commitment to innovation, kindness and excellence, we would love to hear from you At Ryman, we support an environment where everyone feels welcome to be themselves. We embrace diversity and celebrate individual uniqueness, encouraging anyone wanting to work for Ryman to apply for our vacant positions. Applications will be reviewed as they are received and interviews may take place prior to the close date. This means a job ad may close before the advertised close date.

📌 Regional Sales Assistant (Melbourne)
🏢 Ryman Healthcare
📍 Melbourne