21 Oct
|
RS Asia Pacific
|
Sydney
21 Oct
RS Asia Pacific
Sydney
LOCATION:
Sydney, Australia CONTRACT TYPE: Full time Permanent Are you passionate about building robust customer relationships and driving commercial growth? Join RS as a Customer Care Coordinator, ANZ, where you’ll be ensuring customer satisfaction and contributing to sales growth. What You’ll Do
• Deliver excellent customer service across all channels, meeting orders and enquiry needs
• Keep customers informed of order or enquiry updates in a professional and courteous manner
• Support sales targets by collaborating with the sales team and performing value-added activities
• Identify customer needs and opportunities to grow the business through a high-touch approach
• Ensure customer satisfaction by coordinating with internal stakeholders
• Contribute to improving business processes and policies using continuous improvement methods
• Support the customer service team in meeting and maintaining customer expectations
• Maintain and update customer information accurately in SAP About You If you have the following skills and experience, we want to hear from you:
• Minimum 2 years’ customer service experience
• Strong communication, negotiation, and interpersonal skills
• Proactive, motivated, and able to work independently
• Excellent problem-solving, planning, and time management
• Passionate about delivering exceptional customer service
• Eager to learn, take ownership, and drive results
• Proficient in Microsoft Office; SAP knowledge is a plus
📌 Customer Care Coordinator, ANZ (Sydney)
🏢 RS Asia Pacific
📍 Sydney