Responsibilities ● Managing the client expectations
- Stakeholder, Sponsor, Steering Committee Expectations and Relationship Management with customer ● Program Kickoff, create Program Charter, Create Roadmap and Defining Program / Account level standards ● Exp in Defining Infrastructure architecture and Sprint 0 plan would be an advantage ● Defining Project schedule plan and project resource requirements ● Periodic Catch-up/status meeting with customer ● Tracking of cost, Effort, Schedule and Risks ● Conduct Technical solution design review to ensure design is aligned with Appian design principles and customer’s long term objectives ● Coordinating with PMO regarding resource additions and releases ● Periodically conduct design reviews of the project to ensure and enforce reusability, framework centric designs and adopting lessons learnt from the customer engagement across the organization ● Handling communication related to contract, resource changes and onsite travel ● SOW preparation,



SOW signoff and SOW renewal ● Resolving project internal issues and handling escalations ● Reviewing the timesheet updates by the team ● Communicating the Holiday details to the customer ● Periodic one-to-one catch up with Team Project Lead/Team for project improvements/review individual goals/360 degree feedback ● Periodic career log review of team(Set achievable but challenging targets, provide objective feedback, support improvement,etc) ● Positive command over written and oral communications ● Ability to multi-task and handle multiple projects is a plus. ● Provide Status report to the management as well as customers Ideal Candidate ● Under Graduation in BE / BTech. ● 12+ years of overall experience with at least ○ 3-4 years of hands-on development experience (must have) ○ 4-5 years in leading a team ● Knowledge in JIRA and well versed in Google Docs, Sheets, Slides, MS Word, Excel, PowerPoint. ● Nice to have an experience in any BPM platform, ERP space. ● Excellent in Communication, Team Management, Risk Management and Leadership skills. ● Agile/Waterfall Project Management Experience. ● Should be ready to travel (domestic and international, irrespective of the duration).

📌 Delivery Manager (Sydney)
🏢 WNS Vuram
📍 Sydney