Job Description
/n Summary: /n We are seeking a highly motivated and customer-focused individual to join our team as a Customer Support Officer. The successful candidate will be responsible for providing exceptional customer service and support to our clients across all industries. This role requires excellent communication skills, problem-solving abilities, and a passion for helping others. /n

Responsibilities:
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- Respond to customer inquiries via phone, email, and chat in a timely and skilled manner /n
- Provide accurate and helpful information to customers regarding products, services, and policies /n
- Troubleshoot and resolve customer issues and complaints effectively /n
- Collaborate with other departments to ensure customer satisfaction and resolution of issues /n




- Maintain accurate records of customer interactions and transactions /n
- Identify opportunities to improve customer service processes and procedures /n /n

Qualifications:
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- High school diploma or equivalent preferred /n
- 1-2 years of experience in customer service or related field /n
- Excellent communication skills, both verbal and written /n
- Strong problem-solving and critical thinking abilities /n
- Ability to work independently and as part of a team /n
- Proficient in Microsoft Office and customer service software /n /n Get in contact with us today /n

📌 Customer Support Officer (Newcastle)
🏢 Happy Health Australia
📍 Newcastle