Job Description
/n Job title: Technical Support / Customer Service /n /n Job Summary: /n We are seeking a dedicated and customer-oriented individual to join our team as a Technical Support / Customer Service. The primary responsibility of this role is to provide excellent service and support to customers, ensuring their needs are met in a timely and efficient manner. /n /n

Skills:
/n – Excellent communication skills, both verbal and written /n – Solid problem-solving abilities /n – Ability to work well under pressure in a fast-paced environment /n – Attention to detail /n – Knowledge of customer service principles and practices /n /n

Responsibilities:




/n – Answering incoming calls and responding to customer inquiries in a professional manner /n – Providing information about products or services offered by the company /n – Resolving customer complaints or issues effectively and efficiently /n – Processing orders, returns, and exchanges accurately /n – Maintaining accurate records of interactions with customers /n /n

Qualifications:
/n – High school diploma or equivalent required /n – 1+ years of experience in a customer service role preferred /n – Proficiency in Microsoft Office applications /n – Ability to work flexible hours, including weekends if necessary /n

📌 Technical Support (Melbourne)
🏢 Australian Private Networks Pty
📍 Melbourne