Job Description
/n CMBM (Clean, Maintain, Build, Manage) is a well-established Queensland owned and operated Facility Services and Cleaning business, enjoying continued growth throughout the State. /n /n

About the role
/n We are looking for a conscientious, performance-driven Client Services Manager to oversee Cleaning operations at key client sites in Western Brisbane area. /n /n The role reports to the Operations Manager and drawing on previous successful experience in managing / supervising (preferably gained in the cleaning / facilities sector). The successful applicant will ensure the delivery of high-quality cleaning services to clients, in accordance with agreed scopes of works and will ensure that services delivered consistently meet or exceed client’s expectations. /n /n

Key responsibilities
include: /n /n
- Quickly establish personal & professional credibility with client representatives, contractors and front line employed staff. /n
- Deliver first rate customer service and ensure client satisfaction. /n
- Establish productive working relationships with all stakeholders. /n
- Undertake regular and frequent quality inspections and client liaison at client’s sites (company branded vehicle provided). /n /n There will be some stock control and ordering (including cleaning products, equipment, and chemicals) and regular use of a range of administrative and business management software / systems. /n /n The successful applicant will be able to demonstrate: /n /n
- Be able to quickly establish rapport and build productive working relationships including supervising employed front line staff. /n
- Possess highly effective interpersonal, communication, influencing and personal presentation skills. /n
- Be competent at identifying issues, analysing and resolving problems. /n




- Have a natural flair for organising and prioritising and ‘getting the job done’. /n
- Be competent using IT systems and new technology e.g. Laptop, Ipad, Iphone, etc. /n
- Demonstrate commitment to diversity, safety, continuous improvement and personal development. /n
- Possession of a blue card or able to obtain one. /n /n /n Why work with us? /n CMBM prides itself on: /n /n
- Offering competitive remuneration package /n
- Supporting the continuous learning and professional development of our employees, in turn promoting career progression through the company /n
- We celebrate the success of our employees through formal and informal rewards and recognition /n
- We have a strong organizational culture which celebrates diversity and encourages passion, innovation, collaboration, accountability, and empowerment. /n /n What’s in it for you? /n /n
- Company mobile phone, laptop and vehicle /n
- Flexible start times /n
- Motivated and supportive team /n
- Great work life balance /n
- Calendar of cultural events, monthly BBQs, birthday celebrations /n /n /n Previous success in a similar role in a quick paced, complex environment will have prepared you to operate with significant autonomy and hit the ground running. The successful applicant must have a current QLD driver’s license to drive company branded vehicle and hold or be eligible to obtain a WWC Blue Card. A satisfactory recent Police Criminal History Check will be necessary. /n /n

How to apply
/n If you meet the requirements and are excited about the opportunity to join our team, please submit your resume and a cover letter detailing your relevant experience through Seek. /n CMBM Facility Services is an equal opportunity employer. We encourage applications from candidates of all backgrounds and experiences. Immediate start available. /n

📌 Client Services Manager (Logan City)
🏢 CMBM FACILITY SERVICES
📍 Logan City