Telstra Retail: Customer Service & Sales Consultant (Expression of Interest)

Employment Type

Permanent

Closing Date

7 Oct :59pm

Job Title

Telstra Retail: Customer Service & Sales Consultant (Expression of Interest) Job Summary As a Retail Sales Consultant, you are passionate about delighting Telstra’s customers through outstanding customer service. You achieve this by providing an exceptional in-store customer journey, and through your collaborative approach you empower customers by identifying the products and services they need to transform their telecommunications experience. Oppotunities available across these locations: BELCONNEN CANBERRA GUNGAHLIN TUGGERANONG Woden What You’ll Be Doing: Deliver Exceptional Customer Experiences:

Help customers find the right products and services to suit their needs, ensuring their time at Telstra is a memorable one. Be the Go-To Tech Expert:

Stay up-to-date with the latest gadgets and services, offering informed guidance and solutions. Achieve and Excel:

Use your consultative selling skills to meet and exceed sales targets and KPIs, while keeping customers connected. Collaborate and Contribute:

Work closely with your team to create a welcoming setting where everyone is supported to achieve store goals. Salary and Benefits: Plus 12% Superannuation Plus 10% Variable Remuneration** **If you are eligible to receive Variable Remuneration, the eligibility, calculation and payment will be determined by theVariable Remuneration plan’s rules (which we may change from time to time). Plus 10% Variable Remuneration**

the first 2 months guaranteed while you learn on board.



Generous Discounts:

Enjoy

30% off Telstra services

and exclusive offers with over

240 brands and partners . Leave Options:

Take advantage of

16 weeks of paid parental leave , the

Telstra Extra Day Off ,

gender affirmation leave ,

Cultural Leave ,

Blood Donor Leave , and the ability to purchase up to

4 weeks of additional leave . Training & Career Growth Opportunities:

Access over

17,000 learning programs

with LinkedIn Learning, and develop your career with our

Future Ready program

designed to build on your skills and prepare you for your next step. Flexibility:

We offer flexible working hours and a supportive approach to parental leave— do it your way Recognition & Rewards:

Benefit from

monthly performance rewards

and a range of recognition programs to celebrate your success. Inclusive Culture:

Join a diverse and inclusive team where everyone’s unique perspective is valued and respected. Is it You We’re Looking For? Great Communication Skills:

You’re a natural at connecting with people and making their day better. Solution-Oriented Approach:

You enjoy thinking on your feet and tailoring solutions for each customer. Sales Drive:

You’re motivated to achieve (and exceed) sales targets and KPIs. Passion for Learning:

You’re eager to grow and develop your skills in a dynamic environment. Resilience and Positivity:

You have a can‑do attitude, even when things get busy. Customer-Facing Experience:

Previous experience is a plus but not required—bring your enthusiasm and we’ll teach you the rest

📌 Service Centre Team Leader | Full-Time Temporary (Canberra)
🏢 Australian Capital Territory
📍 Canberra