Be a part of sharing special places and shaping lasting memories with Australia’s leading experiential tourism business.

About Us Cruise Whitsundays, based in Airlie Beach is the largest marine-based tour and transport provider in the Whitsundays. Providing close encounters with the Great Barrier Reef, Whitehaven Beach, and the islands of the Whitsundays, Cruise Whitsundays operates 10, well-equipped, air-conditioned vessels, plus a world-class sailing catamaran, offering a range of tours, as well as an inter-island resort connection service, with regular daily departures at two islands, one airport and two mainland ports.

Cruise Whitsundays also operates Australia’s first underwater accommodation, Reefsuites, and a Reefsleep glamping experience at the Reefworld pontoon, moored offshore at Hardy Reef on the Great Barrier Reef.

From our cruises and sailing adventures to our world-renowned underwater accommodation, there’s no better way to experience the Whitsundays, and you won’t find a friendlier or more experienced crew to work with. When the ocean is your office, every day is good one

About Journey Beyond Australia’s leading experiential tourism group, Journey Beyond, is privileged to operate 20 brands spanning the country and New Zealand, connecting guests to the land, and to each other.

Headquartered in Adelaide, Journey Beyond formed in 2016 and now comprises tourism brands including: iconic trains The Ghan, Indian Pacific, Great Southern, The Overland; premium small-group outback operator Outback Spirit; eco-luxury lodge Sal Salis Ningaloo Reef; aquatic adventures Cruise Whitsundays, Rottnest Express, Sailaway Port Douglas, Horizontal Falls Seaplane Adventures, Darwin Harbour Cruises and Journey Beyond Cruise Sydney; our tallest members, Melbourne Skydeck and Eureka 89; the historic Vintage Rail Journeys; The Telegraph Station in Alice Springs; Monarto Safari Resort; Exmouth Dive & Whalesharks Ningaloo, New Zealand coach tour specialist Grand Pacific Tours, and Voyages Tourism Australia.





About The Role We are seeking enthusiastic Hospitality Attendants with a passion for exceptional service and teamwork to join us on a casual and part-time basis. Based in the Port of Airlie Terminal, the Hospitality Attendant plays a vital role in the day-to-day operations of the Cruise Café. Preparing, presenting and maintaining food displays to a high standard.

Key responsibilities include, but are not limited to:

Delivering exceptional guest experiences and consistent service

Adherence of operational procedures and Work Health and Safety requirements

Ensuring that the terminal’s tables, chairs and balcony area always remain clean and tidy

About You The ideal candidates will create a welcoming atmosphere at the Cruise Café, demonstrating a positive attitude and attention to detail. You will be able to work in a quick-paced setting and possess creative problem-solving skills, along with a high level of adaptability, persistence, and resilience.

To be successful in this role, you will possess:

Robust interpersonal and communication skills

A natural ability to collaborate effectively as part of a team

A commitment to continuous improvement and learning

High attention to detail and a strong standard of delivery

A personal dedication to providing excellent customer service

Advanced technical skills in coffee preparation and a solid understanding of the coffee industry

SITHFAB021 ─QLD Responsible Service of Alcohol (Mandatory)

Exceptional barista skills and certifications is highly desirable

Basic food handling experience

Generous discounts on Journey Beyond travel and experiences

An attractive salary and positive work environment

Study Assistance Policy

A career with opportunities for progression, transfers, and secondments

Employee Referral Policy

Parental Leave program

Purchased Leave policy

Private Health discounts

Employee Assistance Program

Discounts on Journey Beyond merchandise

Discounts at the Cruise Café & Bar

Discounts at the bar on board vessels

Free public transport

Salary sacrifice remote area benefits

📌 Hospitality Attendant | Cruise Whitsundays (Airlie Beach)
🏢 Journey Beyond
📍 Airlie Beach