Service & Maintenance Coordinator – Technical Engineering Service & Maintenance Coordinator – Technical Engineering Umech Pty Ltd Alexandria, Sydney NSW Full-time

Umech is looking for an experienced Service & Maintenance Coordinator to take ownership of the day-to-day planning, scheduling and administration of our growing maintenance business.

You'll be working directly with our customers, technicians, suppliers, Accounts and management to make sure maintenance work is properly planned, technicians are prepared, reports are completed and finished jobs move through to invoicing promptly.

Our maintenance work is predominantly planned and recurring, supporting specialist engineering systems across laboratories, pharmaceutical facilities, semiconductor facilities, research environments and advanced manufacturing.

The Role You will coordinate the maintenance workflow from initial request through to job completion.

Your responsibilities will include:

Planning and scheduling planned and reactive maintenance work

Coordinating technicians and managing the forward service schedule

Liaising with customers regarding access, timing and site requirements

Preparing jobs before technicians attend site

Organising equipment, test gear, materials and consumables

Preparing routine service and minor works quotations

Coordinating maintenance planning meetings

Ensuring service reports and job documentation are completed promptly

Maintaining service histories and recurring maintenance schedules

Tracking upcoming service requirements and contract renewals

Coordinating with suppliers and subcontractors





You'll play a key role in keeping our maintenance team organised and well prepared, enabling our technicians to focus on delivering high-quality technical work and excellent service to our customers.

What We're Looking For We are looking for someone who is organised, practical and comfortable coordinating technical service work.

You may currently be working as a: Service Coordinator, Maintenance Coordinator, Maintenance Planner, Facilities Coordinator, Operations Coordinator, Project Administrator within a technical or trades business

Experience in HVAC, fire services, electrical, plumbing, facilities maintenance, industrial services, lifts, security systems or similar technical environments would transfer well into this role.

You do not need to be an engineer or tradesperson, but you do need to be comfortable working with technical people and understanding what is required to get a job ready for site.

You’ll Need

Solid scheduling and organisational skills

Experience coordinating technicians, trades or field service personnel

Strong customer communication skills

Good written communication

Experience working with job management or service management systems

Confidence preparing / assisting works quotations

Good attention to detail

The ability to manage multiple jobs and changing priorities





Strong follow-up skills

Confidence chasing missing information

Experience working with purchase orders, job documentation and invoicing workflows

Competence with Google Workspace, Microsoft Office or similar systems

Highly Regarded Experience with any of the following would be advantageous:

Planned preventative maintenance

Field service operations

Facilities maintenance

Electrical or mechanical services

Laboratory facilities

Cleanrooms

Gas detection systems

Process piping

Industrial equipment

Asset management systems

Job costing

Service contract renewals

About Umech Umech is a specialist engineering company based in Alexandria, Sydney.

We design, install and maintain specialist systems for clients across pharmaceutical manufacturing, semiconductor facilities, universities, research facilities and advanced technology.

Our work includes:

Ultra-high purity gas systems

Hazardous gas systems

Gas detection and life safety systems

Process piping and utilities

Cleanrooms

Laboratory infrastructure

Instrumentation and controls

Our maintenance business is established and growing, with a large proportion of work coming from planned and recurring maintenance programs.

We are now looking for someone to take greater ownership of the coordination function and help us scale the maintenance business without loading additional administration onto our technicians.

What Success Looks Like You'll be doing well in this role when:

maintenance work is planned ahead;

technicians arrive on site prepared;

customers infor

📌 Service & Maintenance Coordinator – Technical Engineering (Sydney)
🏢 Umech Construction
📍 Sydney