Full Time Permanent role based at Blackburn

Salary (SCHADS Level 3) + super + Salary packaging

Increase take-home pay with access to $15,900 salary packing perks

Hybrid WFH up to 2 days per week.

Your new role As a Consumer Liaison Officer you will provide support to teams and programs as required, by performing a wide range of administrative and customer service tasks. This includes acting as the liaison between clients, program teams and vendors, by answering incoming phone calls and queries relating to client services, actioning of all Planning Officer, client directed, or service provider requested changes to service delivery times, dates/days and support worker changes, and undertaking other administration processes and functions.

You will be highly adaptable,



able to manage competing priorities, and capable of multitasking in a fast-paced environment while maintaining a high standard of customer service, accuracy, and professionalism.

Your skills and experience You will also have:

Demonstrated experience in a customer service or administrative role (essential)

Experience in providing highly effective administrative support in a busy environment

Experience in a human services organisation is desirable

Managing high volume of telephone and online customer service and supplier queries

📌 Consumer Liaison Officer (Port Phillip City)
🏢 Uniting Vic.Tas Careers
📍 Port Phillip City