Accounts Receivable Specialist

Sydney, CBD | Legal Services | Full time

Important parts

- $90,000 - $100,000 + Super
- Permanent full-time position
- Established logistics and freight forwarding environment
- Broad AP & AR responsibilities
- Supportive team culture
- Immediate start available

What you will be required to do

- Process supplier invoices relating to freight, transport and logistics operations
- Raise and issue customer invoices accurately and within required deadlines
- Match supplier costs against shipments, jobs and supporting documentation
- Manage Accounts Payable functions including payment preparation and processing
- Manage Accounts Receivable activities including payment allocation and collections
- Monitor outstanding debtors and follow up overdue accounts
- Perform supplier statement reconciliations and resolve discrepancies
- Complete customer account reconciliations
- Process credit notes, invoice adjustments and account corrections
- Investigate billing and invoice discrepancies
- Maintain accurate financial records within CargoWise
- Liaise with customers, suppliers and internal operations teams regarding account queries
- Assist with month‑end activities including accruals and reconciliations
- Ensure all invoices, charges and costs are accurately captured and allocated

To be successful in the role you will

- Have previous experience in an Accounts Payable, Accounts Receivable or Accounts Officer position
- Have hands‑on CargoWise experience (essential)
- Have experience within the freight forwarding, logistics or transport industry
- Be confident managing both AP and AR responsibilities




- Have strong reconciliation and invoicing experience
- Possess excellent attention to detail and accuracy
- Have strong communication and stakeholder management skills
- Be able to work independently and manage competing priorities
- Have sound Microsoft Excel skills

What's on offer for you

- Competitive salary package of $90,000 - $100,000 + Super
- Stable long‑term career opportunity
- Friendly and collaborative team workplace
- Exposure to all facets of AP and AR
- Opportunity to work for a respected logistics business
- Ongoing support and development

About Synergie Australia

At Synergie, we put people first. Backed by an international network and local expertise, we connect exceptional talent with outstanding employers. We pride ourselves on building strong relationships and delivering recruitment solutions that create long‑term success for both clients and candidates.

Key Responsibilities

- Oversee and support a team of 2 offshore Accounts Receivable staff
- Manage end‑to‑end AR processes including billing, collections and credit control
- Partner closely with the Accounts Payable team to streamline workflows
- Deliver excellent customer service to clients and internal stakeholders




- Proactively manage outstanding debts and resolve billing queries
- Review and refine processes, policies and procedure manuals
- Identify and implement process improvements and efficiencies
- Ensure accuracy, compliance and timely reporting

About You

- Proven experience in Accounts Receivable
- Experience supervising or mentoring staff (including remote teams)
- Strong understanding of billing, credit and collections
- Excellent communication and customer service skills
- Proactive, confident and solutions‑focused
- High attention to detail with a continuous improvement mindset
- Ability to collaborate effectively across finance teams

Daily Accounts Receivable Operations

- Monitor daily payment reports for failed, declined, or overdue payments
- Contact customers via phone, email, and SMS to resolve outstanding balances quickly
- Maintain accurate AR ageing, a live payments tracker, and clean customer accounts
- Issue invoices accurately and on time
- Reconcile incoming payments and ensure all data is valid and up to date

Collections, Delinquency & Recovery

- Manage overdue accounts with a balance of empathy and firmness
- Apply Holloway’s payment policy consistently, including placing accounts on hold
- Work with external debt recovery partners to escalate accounts that cannot be resolved internally
- Escalate high‑risk or complex matters to management, supported by clear, well‑prepared reports
- Initiate customer exit procedures when payment obligations are not met
- Resolve billing queries and disputes quick

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