Life Insurance Claims Consultant 02-10-26 Sydney / Permanent We’re currently partnering with a

leading life insurer

who is looking to grow their claims team with talented professionals from a range of backgrounds. If you’re currently working on Workers Compensation claims, CTP claims or in Allied Health including Nursing, Occupational Rehabilitation, Counselling, Injury Management or Occupational Therapy

this could be an excellent opportunity to take your existing skills into the Life Insurance sector.

No previous Life Insurance experience is required

– on the job training and support will be provided.

Sounds interesting? We have a lot more information to tell you.

Keen to explore what's out there? There’s nothing to lose in a confidential conversation. Your next career move could be closer than you think.

Why you will love this role;

Opportunity to work with a leading organisation within the Life Insurance industry

Comprehensive training and ongoing development provided

Supportive and experienced leadership team

Genuine opportunities for career progression

A collaborative and high-performing team

Build specialist experience in Life Insurance claims

Use your existing skills in a new and meaningful environment

Hybrid working arrangements - 2 days in the office

Work in a role where you can make a genuine difference to customers

What you’ll be doing;





Assessing and managing a portfolio of disability claims end to end

Reviewing claims information, identifying key issues and making well-informed decisions

Ensuring claims are progressed within agreed service timeframes

Monitoring your portfolio to identify risks, trends, emerging issues and opportunities for improved outcomes

Maintaining accurate documentation and ensuring all claims activity meets regulatory and governance requirements

Building solid relationships with customers, advisers, employers and other key stakeholders

Working collaboratively with rehabilitation, medical, reinsurance and internal specialist teams

Contributing to positive customer outcomes while balancing commercial and risk considerations

About you:

A willingness to learn and develop within Life Insurance

A passion for helping support return to health or return to work outcomes

Solid communication and relationship-building skills

Excellent written and verbal communication

Robust analytical and problem-solving skills

The ability to assess information and make sound decisions

Confidence managing sensitive conversations

Strong organisation and time-management skills

Empathy, resilience and emotional intelligence

Ability to support people through challenging circumstancesA relevant tertiary qualification, or equivalent industry experience

📌 Life Insurance Claims Consultant (Sydney)
🏢 Ensure Recruitment
📍 Sydney