Technical Product Owner

About Us

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

About Us

Founded in the Queensland outback in 1920, Qantas has grown to be Australia’s largest regional, domestic, and international airline. Qantas has a range of subsidiary businesses that support the overall operations of the Group. The Qantas Group’s main business is the transportation of customers and freight using two complementary airline brands — Qantas and Jetstar — operating regional, domestic, and international services.

Job Description

At Qantas, we represent Australia to the world. Our diverse country is known for its unique spirit, mateship, and a can-do attitude. Together we’re strong and resilient, and we work hard to make sure we’re always at our best.

Technology is a big part of how we continue to pioneer our way forward. With eyes on the future, our IT team harness technology on a global scale and tailor local solutions for each of our ports. Together we’ll show you it’s possible to make an impact, and to never underestimate what you’re capable of achieving.

TheTechnical Product Ownerwithin Sales and Distribution will work with Heads-Of Distribution, Corporate Sales, Mid-Market Sales, Sales Ops, Sales Performance and Regional Sales Managers, driving investment and large operational spend, spanning large variety of projects,



applications, suppliers and a delivery team of contractors.

This role is accountable for aligning product delivery plans to enable the business to achieve their objectives & strategic outcomes – from concept through to operations. They guide and mentor cross-functional squads and vendors to ensure features are delivered to commitments, and the products meet their service levels and are secure and resilient by design.

The Technical Product Owner is true business partner and Senior IT leader with program manager skills and service delivery mindset, responsible for managing a team onshore and a larger team virtually, driving continuous improvement and innovation. You will manage the quality of service and operational stability, including IT risk and compliance management, delivering service improvements and providing input to service management strategies.

You’ll Have

- At least 7 - 10 years’ delivery experience as a senior IT business partner and IT manager of a portfolio of business-facing applications.
- Expert stakeholder management and influencing skills across both business and technical functions
- Strong people leadership skills and experience, embedding a culture of continuous improvement
- Ability to provide technical and commercial thought leadership across plan, build and run,



ability to manage a complex and continuously evolving landscape
- Experience managing a wide-ranging set of stakeholders, applications, projects and suppliers
- Ability to apply analytical and critical thinking skills to solve, or lead the solving of strategic problems of high complexity on a large scale
- Project / Programme management experience working across agile, waterfall and hybrid delivery methodologies
- Solid experience in operational service management and service improvement
- Experience managing substantial project and BAU budgets
- Experience managing suppliers, negotiating contracts and running RFPs
- Able to work cross-functionally and align business unit processes to enterprise business processes
- Robust commercial and business acumen
- Preferably airline technology experience

Why Qantas?If you’re successful in your application, you’ll join a team where creativity and passion are encouraged. Our people come together to allow us to dream big and deliver successfully.

There are many different opportunities across our team, which means you’ll be able to grow both personally and professionally at Qantas. Your development is a priority for us – so that you can maintain the high standards our customers have come to expect and can continue to develop over time. You’ll be supported from day 1 with on the job training and coaching as well as our formal training opportunities. While you may start in this role, we’ve got a great track record of supporting our people to take their career in so many different directions, the destinations are endless.

The Qantas employee benefits program offers amazing benefits that extend well bey

📌 Technical Product Owner (Sydney)
🏢 Qantas
📍 Sydney