Call Centre Team Leader (Brisbane)

Call Centre Team Leader (Brisbane)

21 Oct
|
Duluxgroup
|
Brisbane

21 Oct

Duluxgroup

Brisbane

About Us

Proudly part of the DuluxGroup,

Lincoln Sentry

is a market leading supplier of specialty hardware and components for the building, renovation, and manufacturing industries. With a

national footprint and a diverse product portfolio

- from cabinetry and furniture fittings to glazing and architectural hardware - we're the trusted partner for trades and businesses across residential and commercial projects. Joining Lincoln Sentry means being part of a team that

values collaboration, customer focus, and continuous improvement.

Our people enjoy industry-leading development programs, wellbeing initiatives, and benefits designed to support both career and lifestyle. If you're passionate about shaping spaces and want to work with a company that empowers you to make an impact, Lincoln Sentry is the place to build your future. We're looking for an enthusiastic and customer-focused sales leader to join our Brisbane team. If you enjoy building relationships, uncovering opportunities and helping customers find the right solutions, this could be the perfect next step in your sales career. What You’ll Be Doing

Managing and developing a portfolio of trade customers whilst leading a small team of experienced Sales Representatives Developing and executing customer call cycle plans Identifying sales opportunities and promoting new product ranges Providing product recommendations and practical solutions Collaborating with branch, field sales and eCommerce teams to deliver a seamless customer experience Using CRM systems and customer insights to drive sales growth Supporting customers with enquiries, account management and ongoing service excellence Our Benefits

Up to

$1,000 net annually





to cover private health extras gap costs Exclusive discounts

on DuluxGroup products and partner offers Stay active anytime, anywhere through our partnership with

Fitness Passport 20 weeks paid parental leave

(primary carers) and

2 weeks partner leave

from day one Market leading

learning, development and career

pathways Access to our

Wellbeing Hub

and full

EAP support Recognition programs

that celebrate your impact What We’re Looking for

Previous experience in internal sales, outbound sales or customer service in a call centre environment Strong relationship-building and account management skills A consultative sales approach and ability to identify customer needs Excellent communication and stakeholder management skills Strong organisational and time management capabilities Experience using CRM systems and Microsoft Office Strong analytical capability and ability to identify trends, opportunities and business insights Experience within trade, hardware, construction or cabinetry industries is highly regarded but not essential Why Join Us?

Progressing your career with the DuluxGroup means being part of a network of over 8000 employees globally who believe in our purpose to

'Imagine a Better Place' With origins dating back to 1918, we are a leading marketer and manufacturer of iconic brands such as

Dulux, Selleys, Cabots, Yates and B&D;

to name a few. By joining us, you will be a part of a long term strategy to deliver profitable growth through

brand leadership, innovation and customer intimacy . We are committed to internal mobility and growth while fostering an inclusive culture with flexible work options. If this sounds like an workplace you would like to be a part of,

📌 Call Centre Team Leader (Brisbane)
🏢 Duluxgroup
📍 Brisbane

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