Rostering Officer – Casual | ~24 hrs over 3 days + extra hours | Brisbane | Start ASAP We’re looking for a sharp, reliable Rostering Officer who can keep shifts covered and the roster running cleanly.

This is a casual role of around

24 hours a week over 3 days , with extra hours during busy periods like new client onboarding, training weeks, and sick cover.

There is potential to move to permanent part-time for the right person if the hours stay consistent .

If you take pride in accuracy, follow-through, and getting the right person in the right place, this role will suit you.

My Care Living is a values-driven NDIS provider. We care about quality, reliability, and treating people properly — clients and staff. You’ll have real ownership of the roster, support from operations, and a team that values competence over talk.

The Role You’ll own the rolling roster, communicate proactively with support workers, manage short-notice changes, and provide general admin support. Accuracy, follow-through, and calm communication matter most.

Key responsibilities:

Build and maintain the 6–8 week rolling roster in our rostering software (Brevity, ShiftCare, Deputy, Imploy, FlowLogic or similar)

Confirm availability, offer shifts, and fill gaps by phone, SMS, and app

Manage short-notice changes, cancellations, and replacements

Chase timesheets, leave requests, and availability updates

Keep staff records current (availability, qualifications, restrictions, certifications)

Approve shifts accurately and maintain the attendance register

Run rostering reports,



including overtime

Ensure overtime is pre-approved by the relevant manager

Align with operations on rostering needs

Send weekly rosters to clients when required

Provide general admin support (filing, data entry, scanning notes, basic reporting)

Flag rostering risks or patterns to the Care Operations Lead or Managing Director

Liaise with payroll on shift discrepancies and adjustments

Must-Haves

Proven experience in rostering, scheduling, or administration (NDIS or aged care highly regarded)

Strong understanding of the SCHADS Award and how it applies to rostering

Proficiency in rostering software and Microsoft 365 / Google Workspace

Quick learner who can pick up new CRM and rostering systems

Excellent communication and a professional phone manner

Strong attention to detail, organisation, and time management

Ability to build rapport with support workers

NDIS Worker Screening Check (or willingness to obtain)

Desirable

Experience in NDIS or aged care rostering

Certificate or Diploma in Business Administration, HR, or a related field

What We Offer

Casual role of around

24 hours per week over 3 days

Potential to move to permanent part time if the hours stay consistent

Extra hours available during busy periods

Competitive casual rate + super

Supportive team culture with real autonomy

Opportunity to grow with a fast-expanding NDIS provider

Training, tools, and regular team support

My Care Living – Where exceptional care meets exceptional people.

📌 Rostering Officer (Brisbane)
🏢 My Care Living
📍 Brisbane