If you currently work at the Diocese of Maitland-Newcastle, including the Catholic Schools Office, please apply through our internal Careers Portal

Job Category: Community Services & Development

The Opportunity

Are you committed to promoting ethical conduct towards children and vulnerable persons? The Office of Safeguarding is seeking a dedicated

Case Manager

to join the team on a

permanent full time basis .The Office comprises two specialist teams,

Intake and Compliance

and

Inquiries and Risk

and this role is specifically within the Inquiries and Risk team.

In this pivotal role, you will uphold the highest standards of professional conduct and safeguarding standards, working to ensure the protection and wellbeing of those who receive services and ministry from the Catholic Diocese of Maitland-Newcastle.

The Office of Safeguarding collaborates with key statutory authorities such as NSW Police, the Office of the Children's Guardian and the Department of Communities and Justice, as well as other Catholic Church entities to fulfil its responsibilities and enhance safeguarding efforts.

If you are skilled and seeking an opportunity to gather and analyse information, conduct administrative inquiries, assess risk and develop safety plans and lead learning amongst diverse groups of workers, we invite you to apply and be part of our Mission.

Benefits of Working With Us

Directly contribute to improving the lives of many in the community.

Paid parental leave(for eligible employees).

Discounted gym membership through Fitness Passport (T&C;’s apply) .

Ongoing training and development opportunities.

A great friendly environment of dedicated and passionate co-workers.

Corporate perks,



including EAP, flu shots and more.

A Case Manager for the Office of Safeguarding (OoSG) provides services to ensure that the safeguarding of children and vulnerable persons are an integral part of the Diocese of Maitland-Newcastle’s culture and daily practices. Services provided by the Case Manager includes:

A process of intake (analysis and assessment of any safeguarding concerns)

The provision of professional advice and support to Diocesan personnel that meets statutory and other regulatory requirements and reflect contemporary safeguarding practices

Conducting administrative inquiries into allegations of abuse and misconduct against Diocesan personnel

Safeguarding training of Diocesan personnel

A Case Manager’s actions are underpinned by the highest standards of ethical conduct, accountability and evidence based practice. Case Managers will be thorough, whilst also being responsive, effective and efficient in their work. Administrative inquiries are inquisitorial in nature.

Key responsibilities

Discuss, debate and test your analysis of evidence and key decisions with colleagues and theInquiries & Risk Manager

Take direction from and consult withmembers of the Leadership Team, as appropriate

Consult with officers from relevant statutory authorities,



as deemed appropriate by theInquiries & Risk Manager

Promote the sacredness and dignity of every individual with whom they interact and endeavour to provide an equity of service to all parties involved

Actively participate and promote the cohesion and model the esprit de corps of the Office of Safeguarding

Desired Skills and Experience Experience/Criteria

Minimum three years' experience in frontline child protection and investigative practice

Demonstrated ability to analyse, classify and appropriately respond to information in a timely manner

Demonstrated ability to conduct investigations of complex matters

Demonstrated capacity to provide education and training

Demonstrated capacity to undertake risk assessments, develop and implement appropriate risk management plans

A high level of personal responsibility, commitment to professional, ethical and evidence-based practice

Superior communication, liaison and conflict resolution skills, notably record keeping and report writing

Demonstrated capacity to understand and apply state and federal legislation and industry standards, guidelines, and protocols

Demonstrated ability to work independently with minimal supervision. Sound time management skills and an ability to work effectively in a high-pressure work environment

A sound understanding and application of child protection legislation, notably the Children and Young Person’s (Care and Protection) Act 1998, the Child Protection (Working with Children) Act 2012, the Crimes Act 1900, the Children's Guardian Act 2019 and all related acts, regulations andstatutory guidelines

Ability to work as part of a multi-

📌 Office of Safeguarding (Mayfield)
🏢 St Nicholas Early Education
📍 Mayfield