Colonial Group is seeking a friendly Guest Service Agent to warmly welcome guests and manage the front desk experience from arrival to departure. You will guide guests through check-in/check-out, communicate with teams to ensure cohesive service, and promote hotel offerings while preserving a memorable stay. This role requires excellent written and verbal communication, the ability to multi-task under pressure, and flexibility to cover nights, weekends, and public holidays as needed.
📌 VIP Guest Experience Agent (Townsville City)
🏢 Colonial Group
📍 Townsville City
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