21 Oct
|
North Bondi RSL Club
|
Sydney
21 Oct
North Bondi RSL Club
Sydney
North Bondi RSL Club is looking for an experienced, hands-on Venue Manager to lead our day-to-day venue operations. This is a key leadership role for someone who enjoys being visible on the floor, supporting their team and making sure the venue runs smoothly. You’ll lead our Duty Managers and Front of House team across bar, dining and member areas, with responsibility for service standards, team performance, venue presentation and day-to-day compliance. North Bondi RSL Club is looking for an experienced, hands-on Venue Manager to lead our day-to-day venue operations. This is a key leadership role for someone who enjoys being visible on the floor, supporting their team and making sure the venue runs smoothly. You’ll lead our Duty Managers and Front of House team across bar, dining and member areas, with responsibility for service standards, team performance, venue presentation and day-to-day compliance. The Role You will be responsible for: Lead the day-to-day front-of-house operation
Managing, supporting and developing Duty Managers and FOH staff
Maintain a strong management presence on the floor
Deliver consistently high levels of member and guest service
Oversee bar, dining and service delivery throughout trading
Manage day-to-day employee performance and service issues
Ensure opening, closing, cleanliness and venue presentation standards are maintained
Respond to member and guest feedback and resolve issues professionally
Ensure RSA, RCG, gaming, WHS, security and licensing procedures are followed
Supporting day-to-day stock, wastage and operational requirements
Manage cash handling and operational controls
Working closely with the kitchen and wider management team to ensure smooth service
Supporting the planning and delivery of functions, events and Club activities
Contributing to operational improvements, systems and procedures across the venue
About You We’re looking for someone who is confident leading from the floor and comfortable making decisions in a busy hospitality environment. You'll ideally have: Experience as a Venue Manager, Assistant Venue Manager, senior Duty Manager or similar hospitality leader
Experience within a busy club, pub, restaurant, bar or hotel setting
Strong people leadership and team development skills
A genuine focus on customer and member experience
Good understanding of hospitality operation, WHS and compliance requirements
Experience with rosters, staffing, stock control and wastage
Confidence in handling customer complaints and operational incidents
A calm and practical approach when things get busy
Strong communication and organisational skills
Previous experience within a registered club, pub or gaming environment would be highly regarded. Essential Requirements
Current NSW RSA
Current NSW RCG
Appropriate Australian working rights.
Availability to work a flexible roster including evenings, weekends and public holidays.
Why North Bondi RSL? Join a well-established community Club where you can make a genuine impact on our team, service standards and member experience. If you're a hands-on hospitality leader who enjoys building strong teams and improving the way a venue operates, we'd love to hear from you.
📌 Venue Manager (Sydney)
🏢 North Bondi RSL Club
📍 Sydney