Pre-Site & Customer Service Coordinator (Gold Coast)

Pre-Site & Customer Service Coordinator (Gold Coast)

21 Oct
|
Fiona Watson Recruitment
|
Gold Coast

21 Oct

Fiona Watson Recruitment

Gold Coast

Our client is seeking a

motivated and detail-oriented Construction Administrator

to join their growing team. This is an excellent opportunity for someone with

residential construction administration experience , ideally from a

pre-site or onsite environment

and preferably within

volume or retail residential construction . Reporting to the Construction Administration Manager, you will play a key role in ensuring homes progress smoothly from approval through to handover. The Role

Manage customer communication, providing regular progress updates and responding to enquiries Coordinate administration across internal departments to ensure construction timeframes and workflow targets are achieved Liaise with

Councils, Certifiers, Engineers, Surveyors and suppliers

to facilitate approvals and construction commencement Maintain accurate job, workflow and customer records, including

Onsite Companion Manage workflow priorities and ensure key milestones and documentation are completed on time Assist with customer issues and complaints, escalating where required Prepare construction certificates,



Form 21s and handover documentation Support Construction Supervisors with PC inspections and client handovers About You

You will ideally have: Previous administration experience within the

residential or volume building industry A good understanding of the

residential construction process Strong customer service and communication skills Excellent organisation, time management and attention to detail The ability to manage multiple priorities in a fast-paced environment Confidence dealing with customers and resolving issues professionally Strong IT skills and experience with construction workflow systems Onsite Companion experience is highly regarded A positive, team-focused attitude and strong work ethic The Opportunity

Join a

well-established and growing residential builder

with a vibrant team setting, strong staff morale and genuine opportunities for career progression. If you're looking for a role where your residential construction knowledge and administration skills will be valued, we'd like to hear from you.

📌 Pre-Site & Customer Service Coordinator (Gold Coast)
🏢 Fiona Watson Recruitment
📍 Gold Coast

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