This is a permanent part-time position, approximately 3–4 days per week. The exact days and hours will be discussed with the successful applicant, with some flexibility available for the right person.

You will work closely with our podiatrists and the administration team and become an integral part of the day-to-day operation of the practice. The reception team is the first point of contact for patients and plays an significant role in ensuring the practice runs smoothly each day.

Key responsibilities

Welcoming and assisting patients in a professional, friendly and courteous manner

Managing incoming telephone calls and patient enquiries

Scheduling appointments and managing appointment confirmations, cancellations and changes

Maintaining accurate and up-to-date patient records using PracSuite practice management software

Managing incoming patient referrals and ensuring they are appropriately processed

Managing correspondence and sending reports to referring specialists, doctors, physiotherapists and other allied-health professionals

Processing patient payments and completing daily financial reconciliation

General administration, filing, scanning, data entry and office organisation

Assisting with the day-to-day organisation and smooth running of the practice

Maintaining reception, treatment rooms and general practice areas to a high standard

About you

Warm, approachable and genuinely enjoys helping people

Professional, reliable and well presented





An excellent communicator with a confident and polite telephone manner

Highly organised with exceptional attention to detail

Able to multitask and prioritise effectively in a busy environment

A fast learner who is comfortable learning new systems and processes

Confident using computers and willing to learn new software

Able to work independently while also being a positive and supportive team member

Proactive and capable of identifying problems and finding practical solutions

Discreet and committed to maintaining patient confidentiality

About us Maclean Podiatry Centre is an established local allied-health practice providing professional podiatry services to our community. We are a small, experienced team and place a strong emphasis on genuine patient care, professionalism, teamwork, reliability and attention to detail. Our reception team is an important part of the patient experience and the successful applicant will have the opportunity to become a valued and trusted member of our practice.

Approximately 3–4 days per week

Flexibility around days and hours for the right applicant

A varied role within an established allied-health practice

A friendly and professional team environment

Comprehensive on-the-job training and support

Opportunity to develop a broad range of medical administration and practice-management skills

If you are an organised, capable and genuinely people-focused person who would enjoy being an important part of a busy allied-health practice, we would love to hear from you.

📌 Receptionist / Administration (Maclean)
🏢 Maclean Podiatry Centre
📍 Maclean