Join a global fibre optic manufacturer in Belmont where you’ll make an impact through delivering exceptional service and sales support while growing your career.

Work for an industry leading fibre optic manufacturer on a strong growth trajectory

Grow your career with meaningful learning and development

Be part of an empowered, inclusive culture enriched by diverse mindsets

About the role Join our team located in Belmont, in a professional B2B inside sales environment, supporting customers across various industries. If you love helping customers, enjoy working at pace and take pride in accurate, high-quality sales support, you’ll feel right at home – contributing to stronger customer experiences and healthy revenue outcomes while building a long-term career in a stable, global business.

Key Responsibilities

Deliver excellent customer service to both internal and external stakeholders

Respond to customer enquiries via phone, email and other channels

Communicate proactively with internal and external customers, providing updates on shipments, delays and key order information

Prepare accurate, high‑quality quotations, complete timely follow‑ups and manage the full order lifecycle

Provide reliable product, pricing, delivery and technical information

Build strong, productive relationships across AFL’s customer base

Maintain accurate customer and order data and support administrative tasks

Develop and maintain strong product knowledge through ongoing learning

Support project bid processes as required

About You You take pride in delivering great service, enjoy supporting customers and sales teams, and feel confident working with detail, data and fastmoving priorities.



You’re organised, proactive and comfortable communicating with different stakeholders, and you’re looking for a role where your accuracy, professionalism and relationship building skills genuinely make an impact and where your potential drives your career growth.

You’ll be a great fit if you have:

2-3 years’ experience in customer service, inside sales or a similar role

Experience working in a technical product workplace is highly preferred

Strong numerical attention to detail and comfort working with pricing and data

Clear, professional communication skills across phone and email

Ability to interpret and work with technical and commercial information

Strong organisation and prioritisation skills in a fast-paced environment

Confidence working both independently and within a collaborative team

Proficiency in ERP systems (Oracle or similar) and MS Office

A calm, empathetic approach when managing challenges or escalations

Unrestricted working rights in Australia

What Makes AFL a Great Place to Work? At AFL, our people are our greatest asset. We support their growth through meaningful development opportunities and an empowered, collaborative culture. Our team is dedicated to delivering innovative solutions and exceptional customer experiences,



while also making a positive impact in the communities we serve. For you, this means stability, real career pathways, and the chance to build expertise within a globally recognised industry.

Employee Benefits and Perks

Celebrate

with Birthday Leave and

give back

with Community Service Leave

Support family life

with top up Parental Leave (primary & secondary carers)

Make a difference

through community outreach initiatives

Save more

through Novated Leasing and Origin Electrical Benefits

Grow with purpose

through comprehensive L&D;, mentoring and leadership programs

Shape your future

with genuine career growth pathways

Broaden your horizons

through national and global team exposure

Enjoy peace of mind

with onsite parking in Belmont

About AFL AFL Telecommunications is a global leader in fibre optic solutions; known for being at the forefront of innovative engineering solutions that make a meaningful impact.

Founded in 1984, AFL manufactures over 2,000 products, employs more than 11,000 people globally, and generates revenue of over USD2B. A wholly owned subsidiary of Fujikura Ltd. - a global manufacturer with revenue of over USD7B, AFL benefits from the scale, stability and over a century of innovation with deep expertise in fibre optic engineering, and a proud legacy of excellence.

AFL Australia & Recent Zealand has local manufacturing facilities at two sites in Victoria, generates revenue of over AUD90M, employs over 160 people and operates across all major capital cities. We supply products and support customers across Hyperscale, Data Centres, Service Provider, Energy, Utility, Governm

📌 Inside Sales (Geelong)
🏢 Afl
📍 Geelong