Community & Disbaility Support Worker – Katoomba, NSW & Blue Mountains Area Chosen Family fosters a community-centric ecosystem that embraces diversity, flexibility, inclusion and belonging. We believe quality support starts with genuine human connection, respect and understanding.

We are expanding our Support Worker network in Katoomba and the wider Blue Mountains, NSW, and are looking for compassionate, reliable and inclusive people who want to support others to live with greater independence, confidence and choice.

Whether you have professional experience in disability support, mental health, aged care or community services—or have developed valuable skills through community or lived experience,we would love to hear from you.

What We're Looking For

We are seeking Support Workers in Katoomba, NSW who are passionate about providing safe, respectful and person-centred support.

Our participant-matching opportunities may involve supporting people with:

Disability and NDIS support needs

Autism and neurodiversity

Mental health

Community access and social participation

Daily living and independent living skills

Aged care and companionship

Personal care

Household tasks

Youth and family support

LGBTQIA+ support

Complex support needs

We value Support Workers who are reliable, emotionally aware, adaptable and genuinely interested in helping people achieve their goals.

You don't need to be the right person for every participant. Our approach is based on finding the right participant–Support Worker match according to skills, experience, personality, availability, location and individual preferences.





Key Responsibilities

Depending on the participant's individual support plan and needs, your responsibilities may include:

Providing

person-centred disability support

in the home and community.

Supporting participants with

community access and social participation .

Assisting people to develop confidence, independence and practical life skills.

Providing companionship and meaningful social connection.

Supporting participants to attend appointments, activities and community events.

Assisting with household tasks, meal preparation and daily living activities where required.

Providing respectful support to people experiencing mental health challenges.

Using calm,

trauma-informed and recovery-oriented approaches

where appropriate.

Supporting children and young people with age-appropriate activities where relevant.

Adapting communication and support strategies to each participant's needs.

Building respectful and trusting relationships with participants and their support networks.

Respecting each person's identity, choices, boundaries, routines and preferences.

Maintaining accurate shift notes and required documentation.

Communicating professionally with participants, families, Support Coordinators and the Chosen Family team.





Providing reliable and consistent support and communicating promptly about availability or changes.

Who We Welcome

We encourage applications from people with experience in:

Disability Support / NDIS

Mental Health Support

Autism & Neurodiversity

Community Services

Aged Care

Youth Support

Childcare

LGBTQIA+ Support

Personal Care

Complex Support

Trauma-Informed Practice

Community Participation

Domestic Assistance

Companion Care

We also recognise the value of

lived experience . If you have developed strong interpersonal, advocacy, communication or support skills through your personal, community or professional experience, we encourage you to apply.

Participant Matching That Puts People First

At Chosen Family, we don't take a one-size-fits-all approach.

Every participant is different. Some may have specific preferences around:

Gender identity

Communication style

Personality

Interests and hobbies

Cultural background

Lived experience

Support experience

Location

Availability

Skills and qualifications

When an opportunity becomes available in Katoomba or surrounding Blue Mountains areas, we may contact Support Workers whose profiles appear aligned with the participant's needs and preferences.

You are never expected to accept an chance simply because it is offered. We want you to have the information you need to decide whether a particular participant and shift are a good fit for you.

Essential Requirements

Applicants should have:

NDIS Worker

📌 Community & Disbaility Support Worker – Katoomba, NSW & Blue Mountains Area
🏢 Chosen Family
📍 Katoomba