Love making someone’s day with great service? At Panthers, exceptional service starts with you. Join our team and help make every visit welcoming, positive and memorable.

The Opportunity As a Customer Service Attendant at Port Macquarie Panthers, you’ll play an important role in creating a welcoming and enjoyable experience for our members and guests. Working across a variety of areas including bar, café, gaming, functions and events, you’ll deliver exceptional service while assisting with food and beverage service, cash handling and day-to-day venue operations. This is a great opportunity for a friendly and energetic team player who enjoys variety, thrives in a busy hospitality environment and takes pride in creating positive customer experiences.

What you'll be doing

Delivering exceptional customer service to members and guests

Processing POS transactions and cash handling

Providing bar and café service, including barista duties, food preparation and meal service

Completing stock replenishment and glass collection

Performing gaming duties, including cash desk, TAB and Keno

Assisting with functions and events

Maintaining high standards of cleanliness and presentation

Supporting general operations and working flexibly across different areas and shifts as required.

About you You are someone who is friendly, motivated and enjoys creating positive experiences for others. You’ll also bring:

Excellent communication and customer service skills

A positive, proactive attitude and willingness to learn

Confidence working independently and alongside others

The ability to remain calm, adaptable and solutions-focused in a busy environment;

Professional presentation and grooming

Current RSA and RCG or willingness to obtain

Confidence handling cash accurately

Basic computer skills

Why you’ll love working with us At Panthers, our

PRIDE

values shape everything we do.



We take pride in being Skilled in our approach, treating everyone with Respect, inspiring one another to grow and succeed, remaining Dedicated to our members, guests and community, and striving to deliver Exceptional experiences every day. We know our people are the key to our success. That's why we're committed to creating a workplace where you'll feel supported, recognised and empowered to grow your skills, build your career and make a meaningful contribution.

As part of the Panthers team, you'll enjoy:

40% discount at all Panthers-owned food outlets and free post-mix while on shift

20% discount on Panthers merchandise and the pride of being part of a Premiership-winning team

Enjoy exclusive offers and discounts with a range of accommodation, retail, dining and entertainment providers.

Reward and recognition programs that celebrate outstanding contributions

Wellbeing Leave for PT/FT employees

Purchased Annual Leave for eligible PT/FT employees to enjoy greater work-life flexibility

Staff social events and opportunities to connect with your teammates

Free onsite parking

Due to our large volume of applications, please note only shortlisted candidates will be contacted.

About Us Panthers Port Macquarie is ideally located in the heart of Port Macquarie, overlooking the beautiful Hastings River. Our Club boasts two restaurants, a café, two bars and ten meeting, event and function spaces, as well as one of the region’s largest indoor entertainment venues and a dedicated family-friendly outdoor area. As part of the Panthers Group, we are strongly focused on our members, their guests and the wider community, proudly supporting local charities, sporting organisations and community initiatives. While Panthers has continued to grow, our priority remains delivering an exceptional customer experience and providing a welcoming place for the Port Macquarie community to play, eat, drink and meet.

📌 Customer Service Attendant (Port Macquarie)
🏢 Panthers Glenbrook
📍 Port Macquarie