Club Manager (Sydney)

Club Manager (Sydney)

21 Oct
|
Viva Leisure Group
|
Sydney

21 Oct

Viva Leisure Group

Sydney

Viva Leisure is an ASX-listed health and fitness company with200+ locations across Australia under eight brands. We're one ofthe country's fastest-growing fitness groups, and we're just as focused on building great careers for our team as we are onbuilding great facilities for our members.

Plus Fitness is all about accessible, no-fuss fitness: 24/7access, straightforward memberships, and a robust community feel inevery club. As part of the Viva Leisure family, working for PlusFitness means being backed by the systems, support and careerpathways of a large, ASX-listed operator, while still getting thehands-on, close-to-the-community feel of working in a localclub.

This is a rare opportunity to be part of something new from dayone. Plus Fitness Rydalmere is moving into a brand-new facility(just down the road), complete with expanded retail and wellnessspace alongside the gym, and we're looking for a Club Manager tolead the gym through this transition.

Reporting to the Facility Manager, you'll take ownership of thegym space and be the face of Plus Fitness for our members. You'lllead the team through the move into the new site, making sure everymember, prospect and visitor has a positive experience. You'll lookafter gym standards, equipment safety and presentation, and drivemember satisfaction, growth and a vibrant club culture. You'll workclosely with the Facility Manager and the teams across retail andwellness so the whole facility feels connected. You'll also stayhands-on, getting involved in personal training and group fitnessto keep fitness at the heart of the club.

You'll thrive in this role if you're approachable, organised andpassionate about fitness, and you lead by example.



You'recomfortable juggling shifting priorities in a fast-pacedenvironment, and you communicate well with your team, your membersand your Facility Manager.

If you want a leadership role where you can make a real mark ona new gym, this could be the opportunity for you.

SKILLS & QUALIFICATIONS

- Current First Aid and CPR certification (or willingness toobtain)
- Strong knowledge of and a passion for the FitnessIndustry
- Experience in sales and customer service, ideally withinthe fitness or retail sectors
- Demonstrated people management and team leadershipexperience
- Proven sales aptitude with a results-driven mindset andability to meet targets
- Outstanding communication and leadership skills, with apassion for engaging both team members and clients tostrengthen the brand. Skilled in supporting diverse tasks andmentoring future leaders to help them achieve peakperformance
- Proven ability to drive operational excellence throughstrong organisational and formal operational skills. Capable ofmanaging multiple priorities effectively, with a proactivemindset, eagerness to learn, and agility in adapting toevolving business needs
- Ability to be a role model and live our Viva values, andbehaviours while being passionate about our brands. You willdemonstrate professionalism, respect, courtesy and support
- Proficiency in Microsoft Office applications (e.g., Word,Excel, Outlook)

KEY RESPONSIBILITIES





- Drive new member sign-ups, manage renewals, and implementstrategies to enhance member satisfaction and retention
- Ensure all members and guests receive high-quality service;handle complaints and feedback promptly and professionally
- Maintain high standard of operational procedures. Manageadministration, auditing and organisation of the club, ensuringall areas are clean, safe, and fully operational
- Ensure all activities, equipment, and facilities complywith health and safety regulations and industry standards
- Recruit, train, schedule and manage in club staff; ensurehigh team performance and morale
- Plan and execute local marketing campaigns, communityengagement events, and promotions to increase visibility andattract recent members
- Oversee the development and scheduling of fitness programsand classes, ensuring they meet member needs and industrytrends

YOUR LIFE ATVIVA - PERKS & BENEFITS

As an employer of choice, Viva prides itself on supporting you in the best way possible by providing a range of incentives that meet the everyday needs of our people.

We offer a range of benefits to our employees such as Versatile Work Arrangements and great work-life balance for personal rejuvenation and well-being, Paid Parental Leave, and Free fitness membership. Permanent employees also get access to CU Health, our virtual health and wellbeing practice connecting you with GPs, Psychologists,Dietitians and Health Coaches anytime, anywhere. Add in central allocations with brand new facilities and ongoing learning and development opportunities, and it's easy to see why the possibilities at Viva are endless.

- Versatile Work Arrangements

📌 Club Manager (Sydney)
🏢 Viva Leisure Group
📍 Sydney

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