Office Assistant/Customer Service Representative

Mayner & Cochran is Canberra's go-to appliance repair specialist, servicing a range of major brands across the region. We're a small, close-knit team looking for an organised, people-focused Office Assistant to keep our busy service office running smoothly. What you'll be doing

Taking and coordinating incoming service requests Scheduling service calls and liaising directly with customers Assigning and dispatching technicians across Canberra and surrounding areas Tracking job progress, keeping customers updated, and resolving issues as they come up Liaising with suppliers and warranty providers to keep the customer experience seamless What we're looking for





Strong communication and people skills — you'll be the first point of contact for our customers Sharp organisational skills and the ability to juggle multiple jobs at once Comfortable learning current systems and processes No experience necessary — if you've got the right attitude, we'll train you up Why work with us

Small team — you're not a number, and you'll actually be trained rather than thrown in the deep end Full-time role with stable, predictable hours Genuine opportunity to grow into the role as the business grows Join a well-established local business with a loyal customer base

📌 Office Assistant/Customer Service Representative (Canberra)
🏢 Maynerchran
📍 Canberra