Compliance Analyst (External Dispute Resolution) About the Company

Our client is a high-growth fintech, founded in Australia and expanding worldwide, with the purpose to give people the freedom to own it

Due to growth within the business, they are seeking a compliance analyst to join their external dispute resolution team on an inital three month contract.

About the Role Your responsibilities will include, but not be limited to:

Manage customer disputes through conciliation and resolution, ensuring alignment with AFCA Rules and regulatory obligations.

Prepare clear, balanced and well-structured submissions to AFCA

Support EDR reporting and governance by identifying trends, root causes, risk themes and customer impacts.

Acting as a key escalation point for complex matters.

Skills and Experience

5+ years experience in compliance, legal, dispute resolution or financial services

Exposure to AFCA

Solid analytical and problem-solving skills, with the ability to identify issues and contribute to practical improvements.

Benefits

CBD location

Working in an innovative team where your ideas would be listened

Hybrid Work Arrangements

📌 Compliance Analyst (Sydney)
🏢 Sharp & Carter
📍 Sydney