The Hinterland Collection - Coolangatta QLD

Weekend Wedding Sales & Guest Experience Officer The Hinterland Collection | Tweed Hinterland Casual | Saturdays & Sundays

Do you love meeting people, creating genuine connections and delivering memorable experiences?

The Hinterland Collection is looking for a warm, confident and highly personable Weekend Wedding Sales & Guest Experience Officer to join our team across Saturdays and Sundays.

This is a varied, guest-facing role combining wedding enquiries and venue tours, sales and guest experiences across our collection of beautiful Tweed Hinterland properties.

One moment you may be showing a newly engaged couple around one of our wedding venues, and the next welcoming visitors to one of our tourism or dining experiences, including hosting our Potager Kitchen Garden Tours.

We’re looking for someone who genuinely enjoys people, is comfortable with sales and has the confidence and personality to create an exceptional experience for every guest.

The role Working predominantly Saturdays and Sundays, you will:

Respond promptly and warmly to new wedding and event enquiries

Speak with prospective couples by phone and email to understand what they are looking for

Book and conduct personalised wedding venue tours and inspections

Showcase our venues, accommodation, packages and experiences

Build genuine rapport with couples and their families

Follow up enquiries and venue inspections to help convert opportunities into bookings

Maintain accurate enquiry and sales information within our CRM and booking systems

Welcome and host guests participating in experiences across The Hinterland Collection

Host guided Kitchen Garden Tours at Potager,



sharing the story of the garden, seasonal produce and its connection to the restaurant

Assist with other tourism, food, accommodation and special experiences offered across the Collection

Help ensure guests receive a warm, knowledgeable and memorable experience from arrival to departure

Assist with wedding showcases, open days, special events and activations

Work collaboratively with our wedding, restaurant, accommodation and operations teams

Represent The Hinterland Collection with warmth, professionalism and genuine enthusiasm

About you We’re looking for someone who is naturally engaging, enjoys working with people and thrives as part of a team.

You will ideally be:

Warm, friendly and confident

A natural relationship builder and engaging host

A genuine team player who enjoys working collaboratively with others

Comfortable speaking to individuals and groups

Confident with sales and proactive follow-up

An excellent communicator in person, over the phone and via email

Interested in food, gardens, tourism, weddings and hospitality

Able to learn and confidently share the stories behind our properties and experiences

Highly organised with strong attention to detail

Professional and well presented





Able to work independently when required while also contributing positively to the wider team

Confident using email, CRM and booking systems

Reliable and consistently available on both Saturdays and Sundays

Previous experience in wedding or venue sales, tourism, tour guiding, events, hotels, restaurants, hospitality, real estate, luxury retail or another customer-focused sales environment would be highly regarded.

You don’t necessarily need to have worked in weddings or as a tour guide before. Personality is incredibly important to us. If you’re an exceptional communicator who loves people, enjoys telling a story and can make guests feel immediately welcome, we’d love to hear from you.

What we offer

Opportunity to participate in a team bonus pool, rewarding strong sales performance and the overall success of the business

Consistent Saturday and Sunday work

A diverse role combining wedding sales, venue tours and guest experiences

Opportunity for additional hours during busy periods, showcases and special events

The chance to work across some of the Tweed Hinterland’s most beautiful wedding, dining and accommodation properties

A role where no two weekends are quite the same

The opportunity to become a knowledgeable ambassador for The Hinterland Collection and the Tweed Hinterland

The opportunity to be part of a collaborative team across a diverse and growing collection of businesses

About The Hinterland Collection The Hinterland Collection brings together a distinctive collection of wedding, accommodation, dining and tourism experiences across the beautiful Tweed Hinterland.

Our collection includes Summergrove Estate, Elysi

📌 Casual Wedding Sales (Gold Coast)
🏢 The Hinterland Collection group
📍 Gold Coast