General Services Officer- Norah Head Care Community Norah Head Care Community, 63 Palomar Parade, Toukley, New South Wales, Australia

Posted Sunday 27 September 2026 at 2:00 pm

"At Opal HealthCare, we know that companies don’t succeed, people do." Our purpose is to bring joy to those we care for and our values of

C ompassion,

A ccountability,

R espect and

E xcellence reflect that

CARE

is at the heart of everything we do. Opal HealthCare is one of Australia’s leading aged care providers with over 149 Care Communities and over 23,000 team members nationwide.

About the Role:

Looking for a role where your work truly matters?

Join our welcoming team at Norah Head Care Community and help create a home where residents feel valued, comfortable, and cared for every day

As a General Services Officer (GSO) , you'll play an important role across catering, cleaning, and laundry services, helping deliver the highest standard of hospitality and care to our residents.

What's on Offer:

Additional Benefits:

Penalty rates for weekends and public holidays, 12% superannuation & paid parental leave

Why Choose Opal?

Varied & meaningful work

— No two days are the same; support our community in three essential areas

Career development

— Access our Opal HealthCare Academy to grow your skills

Supportive team

— Join a values-led environment where you are valued

Paid parental leave

— Industry-leading policy

$5,000 referral bonuses





for bringing a friend onboard

Sector-leading systems — The tools to help you succeed

What You'll Do:

Food Service:

Deliver outstanding customer service in our dining room, serve meals with care, and know resident preferences.

Housekeeping:

Ensure resident rooms and community areas are clean, safe, and welcoming, paying attention to detail.

Laundry:

Provide an essential service by managing residents' personal laundry with respect and care.

Work as a key part of a supportive team to ensure a seamless and positive experience for all residents.

Follow strict safety, sanitary, and infection control protocols in all tasks.

What You'll Need:

A passion for helping people and making a difference in your community

A flexible, can-do attitude and willingness to learn across different areas of hospitality.

Good communication skills and a friendly, professional manner.

Reliability and a solid work ethic.

Previous experience in hospitality, cleaning, or customer service is beneficial, but not essential – we will train the right person

Willingness to complete:

Pre-employment medical

NDIS Worker Screening Check

Serve with Heart

If you are looking for a hands‑on role where you can see the direct impact of your work and enjoy variety, we would love to hear from you.

Job details Job family Catering

Pay type Hourly

Norah Head Care Community, 63 Palomar Parade, Toukley, New South Wales, Australia

📌 General Services Officer- Norah Head Care Community (Sydney)
🏢 Opal HealthCare
📍 Sydney