Join our team to meet the next growth phase in the Rapid-Growing and exciting Cosmetic Manufacturer segment.

Location: Coolum Beach, Sunshine Coast, QLD Hours: Monday to Friday, 7:00am–3:00pm Start: Immediate

Sales Administrator About Private Label Dynamics Private Label Dynamics is an Australian cosmetic manufacturer producing premium Australian-made haircare, skincare, personal care and pet care products for brands across Australia and internationally.

We help salons, entrepreneurs, retailers and established businesses create and grow their own brands through Private Label, Custom Formulation, manufacturing, branding and fulfilment.

As we continue to grow, including our planned expansion into the United States, we’re looking for someone commercially minded to help us convert more opportunities, strengthen customer relationships and grow the value of our existing customer base.

About the Role This is an internal role supporting all facets of sales and marketing.

You will input and qualify all sales and leads and farm them onto the next stage.

PLD receives enquiries from new brands, salons, established businesses, retailers, distributors and international customers.

A major part of the role will also be working with existing and previous customers.

We’re looking for someone who can build trust, communicate professionally and develop long‑term commercial relationships.

Key Responsibilities

Manage incoming sales enquiries across website, email, phone and social channels

Qualify leads and identify strong commercial opportunities

Speak with prospective customers by phone, email and video call





Understand customer needs and guide them through PLD’s Private Label and Custom Formulation options

Follow up enquiries, quotes, samples and opportunities consistently

Maintain PLD’s sales pipeline and CRM

Re‑engage previous enquiries and dormant customers

Identify opportunities to increase spend from existing customers

Encourage range expansion and additional SKUs

Identify suitable Private Label customers for Custom Formulation

Develop relationships with salons, retailers, brands, distributors and other business customers

Work directly with the Director on larger accounts and commercial opportunities

Track sales activity, conversion rates, pipeline value and customer revenue

Help improve sales systems, follow‑up processes and customer workflows

Support future Australian and international business development

What We’re Looking For Ideally, you’ll have experience in:

Excel

CRM (Hubspot)

Reporting

Xero or similar accounting packages.

Customer relationship management

Lead qualification

Sales follow‑up

Experience in manufacturing, beauty, cosmetics, haircare, skincare, wholesale, e‑commerce or consumer products would be highly regarded, but industry experience is not essential.





The Person We’re Looking For You’ll be someone who:

Enjoys sales and building customer relationships

Is confident speaking with business owners

Follows up consistently

Is commercially minded

Is organised and accountable

Takes initiative

Understands the difference between a good lead and a poor‑fit lead

Can identify opportunities without being pushy

Is comfortable using CRM systems and technology

Looks for ways to improve systems and processes

Is ambitious and wants to grow with the business

We want someone who can understand a customer’s business, identify where PLD can genuinely help them and build a long‑term relationship.

What Success Looks Like Success will be measured by:

More qualified enquiries converting into customers

Consistent enquiry follow‑up

Increased revenue from existing customers

Reactivation of valuable past customers

Stronger customer retention

A well‑managed and visible sales pipeline

Why Join Private Label Dynamics? You’ll work directly with the Director and have a genuine opportunity to influence the growth of the business.

PLD is continuing to expand in Australia and internationally, including plans to establish operations in the United States.

For the right person, there is significant opportunity to grow with the company and become involved in larger accounts, business development and international expansion.

We work hard, move quickly and have big ambitions, while maintaining a supportive and positive workplace.

📌 Sales Administrator (Coolum Beach)
🏢 Private Label Dynamics
📍 Coolum Beach