First Peoples Health and Wellbeing - Thomastown VIC

Aboriginal and Torres Strait Islander persons are encouraged to apply.

Full-Time 38 hours a week | Hybrid mode with flexible working arrangements across home and our Thomastown and Frankston clinics, offering a salary of $120,000 to $132,000 per annum plus 12.5% superannuation & Salary Sacrifice

About First Peoples' Health and Wellbeing

First Peoples' Health and Wellbeing (FPHW) is an Aboriginal Community Controlled Organisation (ACCO) dedicated to delivering high-quality, culturally safe, and holistic health and wellbeing services to Aboriginal and Torres Strait Islander peoples and communities. Grounded in community governance and self-determination, FPHW provides a broad range of primary health care, social support, and early years programs that honor the strength and resilience of First Peoples' cultures.

Our vision

Healthcare that meets Australian First Peoples' health and wellbeing needs

Our purpose

To provide services that meet the health and wellbeing needs of Australian First Peoples

About the role

As the Human Resources & Employee Relations Manager, you will lead with kindness at all times and work within a team focused frame work in collaboration with the Director of Corporate Services. You will act as a trusted advisor, working closely with Executive Managers and the Senior Leadership Team to deliver practical and contemporary people solutions that support a positive employee experience and the effective delivery of services across First Peoples' Health and Wellbeing. This is a true generalist position, requiring someone who can confidently operate at both a strategic and operational level.



This position reports directly to the Director of Corporate Services and includes managing and supporting a small team.

The purpose of this role is to lead all HR and employee relations requirements and support managers in effectively managing and supporting their staff. The role will take a hands-on approach across all HR matters, while also supporting key HR projects and continuous improvement initiatives.

This includes the implementation and ongoing management of the full Employment Hero suite, including timesheets and rostering, as well as other systems that support mandatory employee training and record management. The role will also support continuous quality improvement (CQI) across HR policies, procedures and employment practices, ensuring they remain current and aligned with relevant legislative and accreditation requirements.

Responsibilities

- Build trusted relationships with managers and the Senior Leadership Team, providing practical and strategic HR advice to support workforce planning, operational priorities and effective people leadership.
- Continuous quality improvements for all processes for HR through evaluating procedures and implementation of changes when required.
- Develop and review policies and procedures in line with organisational requirements and legislation.
- Manage and advise on complex employee and industrial relations matters,



including managing mental health in the workplace, psychosocial legislation, performance management, workplace investigations, disciplinary processes and grievances.
- Provide advice and guidance on award interpretation, employment legislation, industrial instruments and workplace compliance requirements.
- Build leadership capability through coaching and guidance on people management, employee engagement, conflict resolution and contemporary employment practices.
- Support organisational change initiatives, including workforce changes, restructures and HR-related projects, ensuring change is managed effectively and in line with FPHW's objectives and values.
- Support workers compensation, injury management and return-to-work processes in accordance with legislative requirements and FPHW policies and procedures.
- Provide operational HR support across the employee lifecycle, including recruitment and onboarding, employment documentation, employee changes, record management.
- Promote culturally safe, respectful and inclusive HR practices across FPHW.
- Support the development and continuous improvement of HR policies, procedures, systems and practices to meet organisational and workforce needs.
- Operate as a true HR generalist by providing both strategic advice and hands-on support across the employee lifecycle. This includes preparing employment documentation, maintaining accurate employee records, coordinating HR processes and completing operational HR activities to ensure a responsive and efficient People & Culture service

About you

You will be a respectful, kind and an experienced HR professional, with strong generalist HR skill ba

📌 HR & Employee Relations Manager (Melbourne)
🏢 First Peoples Health and Wellbeing
📍 Melbourne