Job Description

Who we are

Employment Hero is on a mission to make employment easier and more valuable for everyone around the world. Our Employment Operating System brings hiring, HR, payroll and benefits into an all-in-one solution.

Since launching in 2014, we’ve grown from startup to global scale, reaching a valuation of over $2 billion and building a presence across six countries, with even more growth ahead. We now serve over 350,000 SMEs, pay more than 3 million employees, and support a growing pool of job seekers finding their next role through our platform.

The EH Way

At Employment Hero, we’re proud of our unique DNA, which we call The EH Way.

- We are Mission First – Our Mission determines what we work on, where we invest, and where we focus. Every decision runs through a single filter: does this accelerate our Mission?
- We are Remote First – we champion a remote environment with a preference for asynchronous communication and a high degree of autonomy
- We are AI First – we are committed to using AI to accelerate our mission; AI is not just a tool, it’s a fundamental part of how we operate, innovate, and scale
- We Live by Our Values – we role model our values 100% of the time
- We Expect High Performance – we set a high standard and we’re not satisfied with being average

This role

As an Mid-Market Sales Development Representative, you’ll be working with our sales team and will be instrumental in shaping the growth of Employment Hero within the mid-market segment by identifying, nurturing, and qualifying sales opportunities that directly contribute to our BHAG of revolutionising workforce management.





Your key focus areas will be

- Sourcing and qualifying new sales opportunities specifically within the mid-market segment.
- Driving growth within the mid-market segment by consistently exceeding sales targets and developing strong relationships with potential clients.
- Conducting discovery calls to deeply understand the unique needs of mid-market clients and tailoring our solutions accordingly.
- Collaborating with Account Executives to ensure the smooth handover of qualified opportunities and help close sales.

This will include:

- Sourcing current sales opportunities in the Mid-Market Segment 151+ employees and above through inbound lead follow-up and outbound cold calls and emails.
- Conducting discovery calls to understand the unique needs and requirements of mid-market clients, tailoring our solutions to their specific circumstances.
- Qualifying and routing potential opportunities to the appropriate Account Executives for further development and eventual closure.
- Researching mid-market accounts, identifying key decision-makers, and generating interest in Employment Hero’s offerings for this market.
- Maintaining and expanding your database of mid-market prospects within your assigned segment.




- Collaborating with the sales team to conduct effective online demonstrations of our software to mid-market prospects when necessary.

Who you are

To thrive at Employment Hero, you’ll need to embody The EH Way – operating with focus, agility, and an obsession with impact. For this role, you’ll also bring:

- Proven Sales Experience with a Mid-Market Focus: Demonstrated experience in high-volume inside sales, particularly within the mid-market segment.
- Over-Achievement: A track record of consistently exceeding targets and goals in the mid-market sector.
- Phone Skills: Strong phone presence and the resilience to engage in phone communication throughout the day, particularly with mid-market clients.
- Communication Skills: Excellent verbal and written communication skills, especially when dealing with mid-market clients.
- Listening and Presentation for the Mid-Market: Proficiency in active listening and presentation skills, tailored for mid-market audiences.
- Time Management: Ability to multitask, prioritise tasks effectively, and manage time efficiently, with a focus on mid-market leads and prospects.

What we can offer

At Employment Hero, we don’t just talk about a better way to work. We live it.

Joining Employment Hero means you’ll:

- Work in a remote-first environment, giving you the autonomy to do your best work while delivering meaningful outcomes.
- Be trusted to own your work, make decisions, and have a real impact from day one.
- Access cutting-edge AI tools and technology that help you move faster, think bigger, and amplify your expertise.
- Surround yourself with ambitious, high-perfo

📌 Mid-Market Business Development Representative (Sydney)
🏢 Employment Hero
📍 Sydney