Quality Management System Coordinator (Sydney)

Quality Management System Coordinator (Sydney)

21 Oct
|
Robert Bird Group
|
Sydney

21 Oct

Robert Bird Group

Sydney

Create futures worth inheriting with RBG and the SJ Group

About SJ Group

At SJ, we’re building identity into infrastructure, character into skylines and peace of mind into everyday life.

A global urban and infrastructure consultancy firm with over 75 years of project delivery success, SJ and its member companies continue a collective legacy that delivers global expertise with local precision.

Become part of our 16,000 client‑centric specialists in more than 120 offices in over 40 countries who shape spaces across the world to meet the needs of today and the aspirations of generations to come.

About Robert Bird Group (RBG)

Robert Bird Group (RBG) is a global consulting engineering firm renowned for delivering complex, innovative and award‑winning projects across the built environment. Since its establishment in 1982, RBG has grown from a specialist structural engineering practice into a multidisciplinary consultancy operating across Australia, Current Zealand, Asia, the Middle East, the United Kingdom and North America.

About the Role

Put quality first. Drive better outcomes. Make an impact.

Quality isn’t just about compliance at RBG. It’s about enabling our people to consistently deliver exceptional engineering solutions and outstanding project outcomes.

We are seeking a Quality Management System Coordinator to join our Brisbane / Sydney team in a hybrid working environment. Reporting to the Regional Quality Director, you will play a key role in supporting, maintaining and continually improving the Quality Management System (QMS) across RBG’s Australian and New Zealand operations, while supporting alignment with broader SJ Group requirements.

Working closely with project teams,



technical leaders and business operations, you will help embed quality practices into everyday activities while supporting the delivery of certification requirements, continuous improvement initiatives and a strong quality culture throughout the business.

Key accountabilities include, but are not limited to:

Working collaboratively with the Regional Quality Director, Quality team and stakeholders across the business, your responsibilities will include:

Quality Management Systems

- Support the implementation, maintenance and continual improvement of the RBG and SJ Group Quality Management System.
- Assist with the development, review and control of policies, procedures, standards and other controlled documents.
- Promote consistent application of quality requirements across projects and business operations.

Audits and Certification

- Coordinate and support internal and external audits.
- Assist with ISO certification activities and surveillance audits.
- Monitor and follow up corrective actions, non‑conformances and continuous improvement opportunities.
- Support supplier and subcontractor quality assurance activities where required.

Project and Operational Support

- Provide practical quality advice and guidance to project and operational teams.




- Assist project teams in understanding and applying quality requirements.
- Support risk identification and quality planning activities across key projects.

Continuous Improvement

- Identify opportunities to improve business processes, systems and ways of working.
- Support the implementation of quality improvement initiatives and lessons learned programs.
- Contribute to the development of quality metrics and performance reporting.

Training and Capability Development

- Deliver quality awareness sessions and support training initiatives.
- Assist employees in understanding ISO requirements, quality processes and management system expectations.
- Help foster a proactive culture of quality and continuous improvement.

Monitoring and Reporting

- Maintain quality records and management system documentation.
- Monitor quality performance indicators and prepare reports for management review.
- Assist with quality‑related communications and reporting across the business.

About You

You are a motivated quality professional who enjoys working collaboratively with technical and operational teams to achieve practical outcomes.

You will ideally possess:

- A relevant tertiary qualification in Quality, Engineering, Business or a related discipline.
- Internal Auditor qualifications and experience with ISO 9001; exposure to ISO 14001 and ISO 45001 would be advantageous.
- 2 + years’ experience in a Quality Assurance, Quality Coordinator or Quality Management Systems role.
- Experience supporting certified management systems within engineering, consulting, professional services, construction or i

📌 Quality Management System Coordinator (Sydney)
🏢 Robert Bird Group
📍 Sydney

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