Company Description

Epworth HealthCare is Victoria’s largest not-for-profit private health care group, renowned for excellence in diagnosis, treatment, care and rehabilitation. Epworth is an innovator in Australia’s health system, embracing the latest in evidence-based medicine to pioneer treatments and services for our patients.

At Epworth, we are united in our commitment to fostering a diverse and inclusive workplace—one that is culturally safe and respectful of the enduring cultural and spiritual connections of our people.

We value all differences, ensure equitable practices, and empower individuals to lead and learn inclusively in their everyday interactions. Our goal is to create an environment where everyone feels a genuine sense of belonging.

Our values and purpose define Epworth's approach and delivery. We pride ourselves on communicating and delivering them in a real and meaningful way. Every Patient Matters.

Job Description

We have an exciting opportunity for a Part-time Receptionist (24 hours per week) based in Richmond, supporting the Day of Surgery Admissions (DOSA) team.

In this key front-line role, you will provide essential administrative support while delivering a warm and professional welcome to patients on arrival. You’ll play an important part in ensuring the smooth daily operations of the DOSA unit and contributing to a positive patient experience.

Working hours:

- Wednesday, Thursday, Friday
- 2 x 9.5-hour shifts (5:00am–3:00pm or 8:00am–6:00pm)
- 1 x 5-hour shift (2:00pm–7:00pm)
- Plus 1 x monthly Saturday shift (5:30am–10:30am)
- Occasional on-call required





This is a fantastic opportunity for someone who thrives in a fast-paced environment and enjoys being part of a collaborative healthcare team.

Reporting to the Nurse Unit Manager, you will work collaboratively with clinical and administrative staff to deliver efficient, patient-focused service within a fast-paced surgical environment.

You will make an impact by:

- Delivering daily operational requirements
- Working as part of a dynamic team
- Providing excellent customer service
- Striving for continuous quality improvement
- Participating in personal and professional development

To be successful in this role…

You will bring exceptional customer service skills, acting as the first point of contact both over the phone and in person, and consistently creating a welcoming and professional experience for patients, visitors, and staff. You will be confident managing a range of administrative responsibilities, including data entry, financial processing, and general office coordination, supported by strong computer skills.

To be successful in this role, you will be highly organised, detail-oriented, and able to prioritise effectively in a fast-paced workplace. You will demonstrate a proactive and collaborative approach, building positive relationships with a wide range of stakeholders across the organisation.

You will embody Epworth’s Values and Behaviours,



showing professionalism, empathy, and integrity in everything you do. With a positive attitude and strong communication skills, you will contribute to a supportive team culture and help ensure the smooth and efficient operation of perioperative services.

You will have:

- Excellent customer service
- A proactive approach and “can do” attitude
- Excellent communication and problem-solving abilities
- Understanding of confidentiality and privacy requirements
- Administrative experience in a health care setting is desired

Position Description Inherent Requirements

We will review applications as we receive them.

About Epworth Richmond

Epworth Richmond is a rapidly growing, fast-paced and dynamic teaching hospital where you will work alongside top-flight practitioners in all areas. You will challenge your skills, broaden your experience and grow your expertise through exposure to a wide range of clinical specialties, treatment options and the latest in technology. Epworth will support you to provide the best possible care to our patients by continually investing in your education, better facilities and technologies.

Additional Information

Why Join Epworth?

At Epworth, it’s a community.

It’s the sense of belonging and being part of an organisation and a team that works to make sure that every patient matters. In addition to this, you will have access to:

- Salary package up to $15,900 pre-tax annually, leading to greater take home pay
- The largest educational scholarship program of its kind in Australia
- Ability to purchase up to four additional we

📌 Unit Receptionist (Richmond)
🏢 Epworth
📍 Richmond