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Practitioner - Orange Door

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VACCA - Victorian Aboriginal Child and Community Agency

Location: Heidelberg, VIC 3084

Employment type: Permanent/Fixed Term - Full Time (6 Months)

The Organisation The Victorian Aboriginal Child and Community Agency (VACCA) is an Aboriginal Community-Controlled organisation that supports and advocates for the Aboriginal Community and is the largest organisation of its kind in Australia. The VACCA team is committed to the organisation’s visions and values, passionately providing support, service and advocacy for our children and other vulnerable members of the community.

Our strength lies with our people.

About The Role This role manages referrals, conducts assessments, and responds to the immediate needs of Aboriginal clients seeking support through the Orange Door Hub. Working within a multidisciplinary team, it delivers culturally safe, high-quality support to Aboriginal women, children, men, and families. The position provides short-term assistance and connects clients with appropriate services for ongoing support.

About You This role provides culturally competent, short-term case management and crisis support to Aboriginal clients at the NEMA Orange Door Hub. It includes intake, assessment, care planning, outreach, and accurate reporting, while fostering cultural safety, respecting self-determination, and ensuring responsive service coordination through triage and brokerage management.

Requirements

A degree in social work (or equivalent) or willingness to work toward the qualification in line with the mandatory minimum qualifications policy, or significant lived experience relevant to the work

Minimum two years’ experience in the Family Violence sector

Where a degree is commenced but not completed, the salary will be fixed at Award Level 4 until successful completion

Valid Police Check,



a Working with Children’s Check for a paid employee (or willingness to obtain) and a Victorian Driver Licence. Current COVID-19 vaccination (Strongly Recommended)

What We Can Offer You

A supportive environment that includes comprehensive induction

The support of regular internal supervision

Career development and training opportunities

Attractive salary packaging to increase your take-home pay

17.5% loading on annual leave

Access to agency vehicles for all work-related travel

Access to Employee support and wellbeing programs

Paid parental leave after 12 months of ongoing employment

Opportunity to work and build connection with the Aboriginal Community and culture

Fitness Passport - allowing you (and your family) access to any of the facilities available on this program

We strongly encourage Aboriginal and Torres Strait Islanders people to apply. Applications should include a cover letter addressing the key selection criteria and a current resume. We encourage applicants to review the Position Description before applying. Please click here The Orange Door Hub Practitioner PD.pdf to download the position description for this role.

Application closes by Friday, 12 September 2025.

VACCA is a child-safe organisation and is committed to ensuring the safety and wellbeing of children and young people with zero tolerance for child abuse. All successful applicants will be required to undertake a National Police Record Check and Working with Children Check prior to commencement of employment and periodically following commencement.

VACCA is an equal opportunity employer and has a smoke-free workplace policy.

Seniority level

Entry level

Employment type

Full-time

Job function

Health Care Provider

Industries

Non-profit Organizations

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📌 Practitioner - Orange Door (Melbourne)
🏢 VACCA - Victorian Aboriginal Child and Community Agency
📍 Melbourne