We are a global AI first digital agency with over 400 employees, specialising in digital experience & AI solutions through strategic consultancy, website development, e-commerce solutions, digital marketing, UX/UI design, AI and experimentation. Our mission is to create world-class digital experiences that's powered by AI through a relentless focus on the highest quality technical delivery standards. We turn vision into reality through technical excellence.

We create and produce award-winning experiences for global brands including AFCA, Knight Frank, Electrolux, Rebel Sports, Wilson Parking, Panasonic, Heineken, De'Longhi, Braun, Kenwood, Adairs,Dun & Bradstreet.

Please visit our About Us page for more details.

As an 'Nitecan'

You'll be joining an expanding team in Australia. Whilst we're always focused on delivering excellence for our customers, we value a positive culture and environment, combined with respect and support of your colleagues. You will have the autonomy to work under your own direction but with the support and comradery of a team behind you. Respect, trust, honesty, responsibility, commitment, and teamwork are all essential values for a 'Nitecan'.

The role will be hybrid working; our office is at the centre of Sydney in Pyrmont. You will occasional have national and international travel opportunities.

WHAT YOU WILL DO?

The Digital Project Manager is accountable for the end-to-end delivery of programs and projects to meet our customer needs and is responsible for customer relationships across their span of control.

The role assists in planning, monitoring, and controlling multiple projects using proven methods and techniques.



The role participates in overall project execution and may oversee the work of Project Managers working on various client engagements. The key responsibilities of this role include stakeholder management, managing scope, project delivery, risks, and budgets across multiple/large scale/complex projects.

The role will report to the Country Manager, ANZ (CM-ANZ) and will be responsible for driving the delivery of digital transformation projects. You will work closely with the Brand, Marketing and Communications (BMC) organization and the Architecture Review Board (ARB), manage supporting technology vendors, and lead the successful technology delivery for Niteco.

Key Accountabilities

- Leading a team of geographically dispersed resources to deliver technology projects on time and within budget
- Maintaining end-to-end accountability for customer communication, satisfaction and overall delivery excellence within specific service offerings
- Ability to build digital road maps for our clients, helping them to create a solid path to achieve their digital transformation vision.
- Work with their teams to determine necessary activities to successfully deliver projects throughout the given service line or function
- Ensure that the right type and number of resources that are required to fulfil the planned projects are available and in place through cooperation with Resource Planners




- Delivering customer satisfaction and overall excellence by identifying opportunities (or issues) and assisting with speedy resolution
- Understanding the pipeline of customer demand and work with the Resource Planners to ensure an appropriate supply of resources
- Responsible for financial management, reporting and optimizing processes
- Support Senior management in leading improvement activities and ensuring streamlining of existing processes on a regular basis and implement project management best practices
- Juggling multiple and conflicting priorities in a timely and sensitive way, with full transparency to the CM-ANZ and leadership teams
- Managing and leading complex stakeholders towards optimal solutions while helping them understand resource constraints and prioritization
- Serve as an escalation point for customer concerns if/when they arise
- Holding the teams to the highest standards, project discipline and accountability
- Understand and ensure compliance with Service Level Agreements as agreed with the client

Knowledge And Skills

- Proven track record of delivering a collection of projects for a diverse customer base
- 5-10+ years of project delivery and stakeholder management roles in a digital transformation environment
- Already have a permanent permit to live and work in Australia is a must
- Demonstrable experience working in an Agile setting with a good understanding of Agile practices and guidelines (Scrum / Kanban)
- Hands-on experience in using Agile tools such as JIRA, Azure DevOps or similar
- Hands-on experience with project scheduling tools such as MS Project
- Experience in managing overseas delivery teams
- Monitor and maintain project budget
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📌 Digital Project Manager (Sydney)
🏢 Niteco
📍 Sydney