Operational Response Lead — Fan Support (Melbourne)

Operational Response Lead — Fan Support (Melbourne)

21 Oct
|
TicketWeb
|
Melbourne

21 Oct

TicketWeb

Melbourne

The Fan Support Operational team at Ticketmaster seeks an Operational Response Manager to monitor and optimise workstreams across digital and non-digital platforms. You will own automation initiatives, identify contact opportunities, and partner with technical teams to implement recent processes to improve fan experiences.

Key responsibilities include real-time performance reporting, targeting reductions in unnecessary contacts, and leveraging data to drive operational improvements for events and

📌 Operational Response Lead — Fan Support (Melbourne)
🏢 TicketWeb
📍 Melbourne

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