Join a team that puts customers first

Are you someone who enjoys helping people, solving problems, and building great relationships? We're looking for a

Customer Care Consultant

to join our team and deliver outstanding service to our customers every day. As the first point of contact, you'll play a key role in helping customers find the right solutions, managing enquiries, and ensuring every interaction leaves a positive impression. If you thrive in a fast-paced environment and love providing exceptional customer experiences, we'd love to hear from you. What you'll be doing

Assisting customers with phone and email enquiries Processing orders, quotes, and backorder requests Providing product information and recommending solutions Building robust relationships with customers and internal teams Identifying opportunities to support sales and add value Working collaboratively to achieve team and customer service goals Helping improve processes and finding smarter ways of working What we're looking for

Previous customer service or call centre experience Solid communication and problem-solving skills A positive, customer-first mindset Great attention to detail and ability to multitask Confidence using computers and multiple systems A team player who enjoys working with others Bonus points if you have experience in industrial, trade, wholesale,



or supply environments. What's In It For You:

Permanent role , incentives & Wesfarmers share plans Exclusive Perks : Team Member

discount card

for

Kmart, Bunnings, Target & Officeworks , FREE

One Pass

subscription & Wesfarmers discounted offers from over 400 retail partners Continuous training and career development opportunities Team events , celebrations, award recognition and prizes Employee Assistance Program : wellbeing support for you and your immediate family - covering counselling, coaching, financial advice, legal guidance, nutritional services, & more Fitness Passport

membership, giving you and your family discount and access to a wide network of health and fitness facilities Refer-A-Friend program –

earn up to $2,000 for each referral Free

onsite parking

and more NEXT STEPS

As part of our recruitment process and commitment to safety, you will be required to undertake background checks (which will include a pre-employment medical assessment involving drug & alcohol testing). Blackwoods also promotes diversity and inclusion across our workplaces and encourages applications from all backgrounds, including people from Aboriginal and Torres Strait Islander communities, the LGBTQI+ community and people with disabilities.

📌 Customer Care Consultant (Adelaide)
🏢 Wesfarmers
📍 Adelaide