Payroll Compliance and Rostering Specialist Payroll Compliance & Rostering Specialist |Support Centre | Cannon Hill, Brisbane | Permanent Full-time | Flexible working arrangements - WFH/Office

The Role

Reporting to the Payroll Manager, you'll play a critical role in ensuring payroll compliance and effective workforce rostering across our three-country retail network.

You'll work closely with Payroll, HR, and Store Leaders to ensure payroll practices remain compliant with employment legislation, retail awards, enterprise agreements, and company policies. This role combines payroll expertise with workforce planning, helping to minimise risk, improve processes, and support best-practice rostering across the business.

What's in it for you?

Competitive salary package

Exposure to a global retail business across Australia, New Zealand, and Canada

Opportunity to contribute to payroll compliance and workforce optimisation initiatives

Supportive and collaborative team environment

Fantastic team member jewellery discounts

Contemporary Support Centre located in Cannon Hill with free onsite employee parking

Health and wellbeing programs

Flexible working arrangements - WFH/Office

Career growth opportunities within a successful and evolving organisation

Key Responsibilities

Ensure payroll practices comply with employment legislation, retail awards, enterprise agreements, and Fair Work requirements

Interpret and apply contemporary awards, penalty rates, overtime, allowances, and loadings accurately

Conduct payroll audits and identify compliance risks or discrepancies

Monitor and analyse roster compliance across retail locations





Support Store Managers with roster planning, workforce management tools, and best-practice guidance

Maintain payroll and rostering systems, including ADP Payforce and Dayforce

Develop payroll reports, compliance dashboards, and workforce insights

Assist with internal and external audits and legislative compliance requirements

Investigate payroll issues and implement corrective actions where required

Provide responsive and professional support to employees, leaders, and HR stakeholders

What You Bring

Minimum 5 years' payroll experience within a retail or high-volume workforce environment

Strong understanding of employment legislation, retail awards, and payroll compliance requirements

Experience undertaking payroll audits and managing compliance obligations

Rostering or workforce management experience highly regarded

Strong analytical and problem-solving capabilities

Advanced Excel and reporting skills

Exceptional attention to detail and accuracy

Ability to build strong relationships across multiple stakeholder groups

Excellent written and verbal communication skills

Proven ability to manage competing priorities in a rapid-paced environment

Experience with ADP Payforce and/or Ceridian Dayforce is highly desirable

About Us

Michael Hill is a leading jewellery retailer with over 45 years of heritage and more than 250 stores across Australia, New Zealand, and Canada. As we continue to grow, we're seeking a Payroll Compliance & Rostering Specialist to join our Brisbane Support Centre, where you'll play an important role in supporting our people, driving compliance, and enhancing the employee experience across our global business.

📌 Payroll Compliance and Rostering Specialist (Brisbane)
🏢 QLD, Brisbane metro area, QLD QLD, Other, QLD
📍 Brisbane