Customer Care Coordinator (Brisbane)

Customer Care Coordinator (Brisbane)

21 Oct
|
Haynes People
|
Brisbane

21 Oct

Haynes People

Brisbane

For more than 25 years, Haynes People has been connecting skilled workers with leading employers across mining, manufacturing, construction, logistics, infrastructure and energy industries throughout Australia. We are committed to creating opportunities, supporting careers and helping people succeed in safe, rewarding workplaces.

Whether you're looking for your next role, a new challenge, or a pathway to long-term employment, Haynes People is here to support you every step of the way

About the Opportunity Haynes People is currently seeking an experienced

Customer Care Coordinator

to join our valued client in

Acacia Ridge, Brisbane .

This is a fantastic opportunity to become part of a professional team where your skills are valued and your contribution makes a difference. You'll enjoy a supportive work environment, hands-on experience, and the opportunity to secure ongoing employment for the right candidate.

Hours : Monday to Friday, approximately 8:00am – 4:00pm

Duration : Casual assignment, approximately 6 months

ASAP start

What You’ll be Doing

Manage incoming customer calls and enquiries

Coordinate and allocate work to relevant internal teams

Monitor and manage customer service queues

Process customer invoicing and administrative tasks

Support scheduling and workflow coordination activities

Prepare reports, summaries, and performance data

Review alerts and identify trends to support continuous improvement

Deliver a high standard of customer service while meeting KPI requirements





Assist with reception and general administrative duties as required

About You To be successful in this role, you will have:

Previous experience in a customer service, call centre, or customer care environment

Knowledge of systems such as AX desirable

Strong administration and organisational skills

Excellent verbal and written communication skills

Strong customer-focused approach and problem-solving skills

Ability to work effectively in a quick-paced team environment

Why Work with Haynes? At Haynes, we understand that great people are at the heart of every successful business. That's why we're committed to supporting our employees with opportunities, guidance and ongoing career development.

When you work with Haynes, you'll benefit from:

Access to jobs with some of Australia's leading employers

A dedicated Recruitment Coordinator who takes the time to understand your goals

Opportunities across multiple industries and locations

Weekly pay and reliable employment conditions

Employee Assistance Program (EAP) support

A strong focus on safety, wellbeing and compliance throughout your employment journey

Haynes People is an Equal Opportunity Employer. We are committed to creating inclusive workplaces and encourage applications from individuals of diverse backgrounds, including Aboriginal and Torres Strait Islander people.

Your next opportunity starts here. Fast. Reliable. Flexible. Think People. Think Haynes.

📌 Customer Care Coordinator (Brisbane)
🏢 Haynes People
📍 Brisbane

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