Customer Care Support (Sydney)

Customer Care Support (Sydney)

21 Oct
|
Charterhouse
|
Sydney

21 Oct

Charterhouse

Sydney

Are you looking for a role where empathy matters? We are seeking a compassionate professional Customer Care / Receptionist to join a dedicated team in Macquarie Park.

3-Month Contract | Strong Potential for Extension $40.00 per Hour plus Super Full time | Monday to Friday | 8:00 AM to 4:30 PM Immediate Start Available

This position is ideal for someone who understands the importance of making people feel welcomed, heard, and supported. As the first point of contact, you will bring warmth, empathy, and professionalism to every interaction while providing high-quality reception and administrative support in a respectful and sensitive environment.

Key Responsibilities

Welcome and assist visitors with professionalism and care

Manage incoming phone calls and email enquiries

Provide reception and administrative support

Deliver exceptional customer service with empathy and understanding

Maintain accurate records and documentation

Support day-to-day office operations

Ensure a welcoming and professional front-of-house experience

About You To be successful in this role,



you will have:

Previous experience in reception, customer service, or administration

Excellent communication and interpersonal skills

A genuine ability to connect with people and provide support with empathy

A professional, calm, and respectful approach

Strong organisational skills and attention to detail

Confidence managing multiple tasks and competing priorities

Proficiency with Microsoft Office and general administrative systems

What's on Offer?

Immediate start

Full-time hours, Monday to Friday

Competitive rate of $40 per hour plus super

Supportive team environment

Opportunity to contribute in a meaningful, people-focused role

Strong potential for contract extension

If you are a compassionate and customer-focused professional who thrives in a front-facing role and understands the value of empathy in every interaction, we would love to hear from you.

📌 Customer Care Support (Sydney)
🏢 Charterhouse
📍 Sydney

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