We are seeking an organised, professional and patient-focused Casual Medical Receptionist to join our specialist clinic, which provides care across Nephrology, Psychiatry and Pulmonology. This role is ideal for someone who enjoys working in a rapid-paced clinical environment, has excellent communication skills, and can confidently support both patients and clinicians. Key responsibilities

Warmly greet patients and manage check-ins for specialist consultations Answer phone calls, manage appointment bookings and coordinate follow-up visits Maintain accurate patient records and ensure timely scanning/uploading of documents Liaise with doctors, nurses and allied health staff regarding patient flow and scheduling Process payments, Medicare claims and private billing Assist with correspondence, referrals, reports and general administrative tasks Uphold confidentiality,



professionalism and a calm presence at all times About you

Previous medical reception or health-care administration experience preferred Strong communication and interpersonal skills Ability to multitask and work efficiently during busy clinic sessions Familiarity with medical software (e.g., Genie, Best Practice, or similar) is an advantage Reliable, punctual and able to work flexibly across casual shifts Compassionate, respectful and comfortable supporting patients with complex medical needs Supportive specialist team environment Training in clinic processes and specialist workflows Flexible casual hours Opportunity to contribute meaningfully to patient care

📌 Medical receptionist (Gosford)
🏢 GOSFORD NEPHROLOGY
📍 Gosford