Retail Assistant Store Manager - Salaried

S - CAMBERWELL

Growth opportunities with a 30+ year Melbourne bakery brand

About the Company

Laurent Bakery is a Melbourne bakery and cafe business with a 30+ year history. We make French-inspired cakes, pastries, sandwiches and coffee, with a focus on artisan craft and warm service.

About the Role

You will support the Cafe Manager to run daily service at our busy Camberwell cafe. Lead from the floor, coach the team, meet service standards and help grow sales through great customer experiences.

Your life will never be dull as our customers love us and we love them Pop in and see our busy cafe and share in the ambience. We are known for fantastic coffee, amazing French cakes and pastries all handmade, and a great customer experience.

About You

We are looking for someone who is passionate about people, loves leading a team to excellence and thrives in a busy environment. Oh and you must genuinely love hospo, like we do

Responsibilities





Lead the team through busy service periods

Drive upselling and sales

Coach baristas and cafe team members on service standards

Manage service flow and resolve customer issues

Support stock ordering, waste and roster planning

Open and close the cafe

Skills and Experience

Hospo experience is a must

Cafe or retail supervisor experience - ready for a step up

Customer first leadership and coaching capability

Strong barista knowledge

Calm, confident and solutions focused under pressure

Flexible availability, including weekends and some public holidays

Fun, dynamic work environment

Supportive leadership team

Screening Questions

- Do you have experience in a similar role?
- Do you have the legal right to work in Australia?
- What is your expected hourly rate/salary?

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