Client Manager (Melbourne)

Client Manager (Melbourne)

21 Oct
|
Essential HR
|
Melbourne

21 Oct

Essential HR

Melbourne

Experienced Bookkeeper with strong Xero and Employment Hero Payroll skills? Manage your own client portfolio in a friendly, fully remote team

13th October, 2026

Are you an experienced Bookkeeper who loves building client relationships, takes pride in delivering exceptional service and enjoys supporting and mentoring others?

About the role

As a Senior Bookkeeper / Client Manager, you'll be the key point of contact for your clients, building trusted relationships and ensuring their bookkeeping, payroll and financial administration needs are delivered accurately and on time. You'll also play an important role in providing day-to-day operational leadership, working closely with the team to coordinate workloads, review work, share knowledge and maintain high standards. While this isn't a traditional people management role, you'll have the opportunity to lead by example, mentor others, and contribute to a positive, supportive team environment

About you

This is a great opportunity to combine your hands‑on bookkeeping expertise with client relationship management and problem-solving, while enjoying the flexibility of working remotely. You will have strong technical expertise, particularly in Xero and Employment Hero Payroll, along with a positive attitude, collaborative approach, and genuine passion for client service.

To be successful, you’ll bring:

- Solid experience (7+ years) in end-to-end bookkeeping and managing client portfolios to a consistently high standard.
- Hands‑on experience with Employment Hero Payroll is strongly preferred, including payroll processing and compliance.
- Extensive Xero experience and strong knowledge of Australian GST, BAS, and IAS requirements.




- Hands on experience in a bookkeeping practice or similar environment
- Experience managing payroll, superannuation, and Award compliance.
- A relevant qualification in Accounting, Bookkeeping or Accounts Administration, and/or BAS Agent credentials.
- Strong attention to detail, organisational skills, and the ability to manage competing deadlines.
- Confidence providing direction, constructive feedback, and quality oversight without formal people management responsibilities.
- Excellent communication skills and a friendly, approachable, and client-focused attitude.
- A proactive, solutions‑focused mindset and willingness to take ownership.
- Experience providing bookkeeping and payroll services to clients in the childcare sector, including an understanding of industry‑specific payroll and Award requirements is highly regarded.

13th October, 2026

Are you an experienced Bookkeeper who loves building client relationships, takes pride in delivering exceptional service and enjoys supporting and mentoring others?

About the role

As a Senior Bookkeeper / Client Manager, you'll be the key point of contact for your clients, building trusted relationships and ensuring their bookkeeping, payroll and financial administration needs are delivered accurately and on time. You'll also play an important role in providing day-to-day operational leadership,



working closely with the team to coordinate workloads, review work, share knowledge and maintain high standards. While this isn't a traditional people management role, you'll have the opportunity to lead by example, mentor others, and contribute to a positive, supportive team setting

About you

This is a great opportunity to combine your hands‑on bookkeeping expertise with client relationship management and problem-solving, while enjoying the flexibility of working remotely. You will have strong technical expertise, particularly in Xero and Employment Hero Payroll, along with a positive attitude, collaborative approach, and genuine passion for client service.

To be successful, you’ll bring:

- Solid experience (7+ years) in end-to-end bookkeeping and managing client portfolios to a consistently high standard.
- Hands‑on experience with Employment Hero Payroll is strongly preferred, including payroll processing and compliance.
- Extensive Xero experience and strong knowledge of Australian GST, BAS, and IAS requirements.
- Hands on experience in a bookkeeping practice or similar environment
- Experience managing payroll, superannuation, and Award compliance.
- A relevant qualification in Accounting, Bookkeeping or Accounts Administration, and/or BAS Agent credentials.
- Strong attention to detail, organisational skills, and the ability to manage competing deadlines.
- Confidence providing direction, constructive feedback, and quality oversight without formal people management responsibilities.
- Excellent communication skills and a friendly, approachable, and client-focused attitude.

📌 Client Manager (Melbourne)
🏢 Essential HR
📍 Melbourne

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