Greyhound Australia Pty is seeking a Head of Customer Experience based in Brisbane to lead the customer experience strategy and run the contact centre, balancing service quality with cost and brand.
Reporting to the Chief Operating Officer, you will drive automation, self-service, and data-driven decisions across pricing, product, network and operations, while guiding a high-performing team through change.
📌 Brisbane CX Strategy
🏢 Greyhound Australia Pty
📍 Brisbane
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