Covering the Brisbane and Gold Coast region, as a Building Assessor you will be responsible for assessing insurance claims, determining coverage, providing detailed repair scopes and submitting accurate quotes and estimates.
About Us
KBA Insurance Repairs is one of the largest builders focused on insurance repairs. We are engaged by the insurance company and work with all stakeholders collaboratively, to ensure seamless operations and a safe, cost effective and successful outcome for every project. This, together with our reputation for high quality, is what puts us ahead of other insurance repairers. Our company thrives on commitment and dedication to customer experience, during insurance repairs and throughout the claim life
From the smallest to largest repair involving medium density and low rise residential homes, our swift call to action minimises waiting times and ‘anticipation of the unknown’ for our client.
Key Duties/ Responsibilities:
Conduct onsite assessments of insured properties to determine damage
Build and maintain key internal and external stakeholder relationships
Identify difference between insurance related damage and maintenance
Create detailed and accurate assessment reports, scopes of works and quotes on covered damage
Provide repair and technical advice on claims as required
Work closely with the repair co-ordination team
Dispute/issue resolution as required
Ensure all work conforms to legislative and contractual WHS requirements
Travel required from time to time to work with the CAT team in the case of influx of claim volume
Processing of reports and information through software-based platforms
Claim repair supervision on an ad-hoc basis as required
Work towards and achieve Key Performance Targets on assessing scorecard
Key Selection Criteria:
Excellent communication and interpersonal skills
Experience with Prime EcoSystem highly advantageous
Skilled presentation
Ability to provide a high level of customer service
Be familiar with WHS practices, legislation and regulations
Strong work ethic and highly motivated
Willingness to work with the team and constantly improve performance
A positive "can do" work ethic and willingness to work flexible hours and change routine from time to time
Computer literate with knowledge in the use of Outlook, Word and Excel.
Ability to manage multiple and competing priorities
Current and valid driver’s license
Please note that applications will only progress if the key selection criteria has been met and onlysuccessful candidates will be contacted.Please apply through Seek.com.au,with a current resume addressing the above job requirements.
Please, no agency applications.
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📌 Home Insurance Assessor: Flexible Hours (Brisbane)
🏢 Kingston Building Australia
📍 Brisbane
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