Support donor enquiries, process donations and maintain accurate records while contributing to the Archdiocese of Brisbane's community mission.

12th October, 2026

Donor Services Assistant
Location: Brisbane CBD
Employment: Permanent Part-Time
Work Hours: 25 hours per week (Monday to Friday, 5 hours per day)

About the Archdiocese
The Catholic Archdiocese of Brisbane serves the Catholic community across Southeast Queensland and supports parishes, ministries and agencies in their mission and pastoral work. Guided by the values and teachings of the Catholic Church, the Archdiocese is committed to serving the community through faith, compassion and social responsibility. Archdiocesan Services supports this mission by providing parishes and agencies with expert advice and services in WHS, finance, technology, property, HR, communications, compliance, legal, and more.

About the Role
The Archdiocese of Brisbane is seeking a friendly, organised and detail-focused Donor Services Assistant to join the Communications and Engagement team on a permanent part-time basis.

The Donor Services Assistant will be one of the first points of contact for donors, responding to enquiries by phone and email and ensuring each interaction is welcoming, professional and timely.

The role also provides important administrative support through processing donations, maintaining accurate donor records, preparing receipts and acknowledgements, and supporting the broader fundraising team.

This is a great opportunity for someone who enjoys working with people, has strong attention to detail and is confident working with databases and administrative processes.

Key Responsibilities





- Act as a first point of contact for donors and stakeholders via phone, email and mail.
- Respond to donor enquiries in a friendly, professional and timely manner.
- Accurately process and record donations, gifts and donor information within the Raiser's Edge (RENXT) database.
- Process donation receipts, banking and reconciliations across different forms of giving, including credit card transactions.
- Prepare and send donor acknowledgement correspondence within required timeframes.
- Maintain accurate donor records and undertake regular data-quality and duplicate-record checks.
- Assist with maintaining parish, agency and school information within the database.
- Provide administrative and ad-hoc data support to the fundraising team.
- Assist the Events Coordinator and Relationship Managers with event information, attendee records and event preparation where required.
- Work collaboratively with the wider team and provide general administrative support as needed.

12th October, 2026

Donor Services Assistant
Location: Brisbane CBD
Employment: Permanent Part-Time
Work Hours: 25 hours per week (Monday to Friday, 5 hours per day)

About the Archdiocese




The Catholic Archdiocese of Brisbane serves the Catholic community across Southeast Queensland and supports parishes, ministries and agencies in their mission and pastoral work. Guided by the values and teachings of the Catholic Church, the Archdiocese is committed to serving the community through faith, compassion and social responsibility. Archdiocesan Services supports this mission by providing parishes and agencies with expert advice and services in WHS, finance, technology, property, HR, communications, compliance, legal, and more.

About the Role
The Archdiocese of Brisbane is seeking a friendly, organised and detail-focused Donor Services Assistant to join the Communications and Engagement team on a permanent part-time basis.

The Donor Services Assistant will be one of the first points of contact for donors, responding to enquiries by phone and email and ensuring each interaction is welcoming, professional and timely.

The role also provides important administrative support through processing donations, maintaining accurate donor records, preparing receipts and acknowledgements, and supporting the broader fundraising team.

This is a great opportunity for someone who enjoys working with people, has solid attention to detail and is confident working with databases and administrative processes.

Key Responsibilities

- Act as a first point of contact for donors and stakeholders via phone, email and mail.
- Respond to donor enquiries in a friendly, skilled and timely manner.
- Accurately process and record donations, gifts and donor information within the Raiser's Edge (RENXT) database.
- Process donation receipts, banking

📌 Donor Services Assistant (Brisbane)
🏢 Archdiocese of Brisbane
📍 Brisbane