Ironside Insurance Services Pty Ltd – Loganholme QLD

Business Insurance Group is a forward-thinking insurance brokerage dedicated to providing comprehensive insurance solutions to businesses and individuals. We pride ourselves on delivering personalised service, expert advice and competitive insurance products tailored to our clients' unique needs. Our team is committed to building lasting relationships with clients and partners, and we foster a collaborative, supportive workplace culture where innovation and professional development are valued.

About the role

We are seeking an Assistant Account Executive to join our team on a full-time basis at our Loganholme, QLD office. This is an excellent opportunity for someone looking to continue building on their career in insurance. In this role, you will support our experienced Account Executives by providing administrative and client-facing assistance, whilst gaining valuable exposure to all aspects of account management and business development. You will play an important part in ensuring our clients receive outstanding service and support.

Key responsibilities

Assisting Account Executives with client account management, including preparing documentation, updating client information and maintaining accurate records

Processing insurance policy renewals and amendments, ensuring all details are correct and timely submitted to insurers

Responding to client enquiries via telephone, email and in person, providing initial information and directing complex matters to senior team members as appropriate





Preparing quotations and policy schedules under the guidance of Account Executives

Managing administrative tasks such as filing, data entry and report preparation to support the smooth operation of client accounts

Liaising with insurance providers, underwriters and clients to ensure seamless communication and issue resolution

Assisting with current client onboarding processes and ensuring all required information is collected and documented

Supporting the team with general office duties and special projects as required

What we're looking for

A minimum 2 years' experience working as an Assistant Account Executive

Strong organisational and administrative skills with the ability to manage multiple tasks efficiently

Excellent written and verbal communication skills, with the ability to interact professionally with clients and colleagues

Proficiency in Microsoft Office applications and ability to quickly learn new computer systems

Strong attention to detail and accuracy, particularly when handling sensitive client information

Ability to work both independently and as part of a team in a fast-paced environment

Excellent customer service orientation and a genuine desire to help clients

Reliability, professionalism and a positive attitude





Tier 1 Insurance Broking qualification is essential

Experience with Insight, Sunrise and SCTP will be highly regarded

What we offer

At Business Insurance Group, we invest in our team members' professional development and growth. We offer a supportive and collaborative work environment where you will receive comprehensive training and mentoring from experienced professionals. We provide competitive remuneration, flexible working arrangements where possible, and a range of employee benefits. We are committed to maintaining a positive workplace culture that values work-life balance, recognises individual contributions and creates opportunities for career advancement. We encourage open communication and support our employees in achieving their professional goals within the insurance industry.

Apply now

If you are interested in further developing your career in a general insurance brokerage and meet the above requirements, we would like to hear from you. Please submit your resume and a cover letter outlining your interest in this role to our recruitment team.

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