Junior Adventures Group is seeking a Customer Experience Consultant to join our Australia-wide team. This full-time 6-month contract offers hybrid working with a training-first in-office period and adaptable rostered hours to support families with bookings, enrolments, and subsidies.
You'll handle calls, emails and chats, investigate and resolve issues, and maintain records across multiple systems, delivering friendly, empathetic service while helping families access quality care and education.
📌 Family Experience Specialist (Melbourne)
🏢 Junior Adventures Group
📍 Melbourne
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