About Peoplebank Peoplebank, part of RGF Staffing ANZ, is a leading talent solutions provider. We place the brightest IT & digital professionals into some of the region’s top employers. We are expert recruiters who have been placing IT & digital specialists with some of the most dynamic and recognised organisations in the Asia Pacific region for over 34 years.

About Peoplebank Peoplebank, part of RGF Staffing ANZ, is a leading talent solutions provider. We place the brightest IT & digital professionals into some of the region’s top employers. We are expert recruiters who have been placing IT & digital specialists with some of the most dynamic and recognised organisations in the Asia Pacific region for over 34 years.

About the Role: Our Government Client is seeking an experienced Business Analyst to support a major revenue systems modernisation initiative. This is a contract chance located in Canberra, ACT.

As The Selected Candidate, You Will

- Lead current-state and future-state analysis, documenting business processes, business rules and operational requirements.
- Elicit, analyse, document and validate business, functional, non-functional, integration and information requirements.
- Develop and maintain requirements, process models, capability models, business rules, user stories and use cases.
- Analyse customer and staff journeys to support improved service delivery outcomes.
- Define integration, interoperability and data requirements aligned with a composable technology architecture.
- Facilitate workshops and stakeholder engagement activities to gather and validate requirements.
- Lead the development and validation of procurement-ready Statements of Requirements (SoR).




- Support procurement evaluation criteria development and vendor assessment frameworks.
- Prepare reports, briefing papers and analysis outputs for project and executive stakeholders.
- Support project and program delivery across digital transformation, system enhancement and integration initiatives.

To Be Successful In This Role You Should Have

- Demonstrated experience as a Business Analyst on complex ICT, digital transformation, enterprise platform implementation or business systems modernisation programs.
- Extensive experience in capability analysis, requirements elicitation, process modelling and information modelling.
- Proven experience developing large-scale Statements of Requirements for procurement activities.
- Experience supporting procurements involving enterprise SaaS platforms, digital services or business systems.
- Strong experience documenting business rules and requirements within regulatory, revenue, taxation, finance or compliance environments.
- Excellent stakeholder engagement, workshop facilitation and consensus-building skills.
- Experience delivering business analysis services within revenue administration, taxation, rates, land tax or similar government regulatory environments.
- Strong analytical, problem-solving and conceptual modelling capabilities.




- Ability to translate complex business, policy and operational needs into clear, traceable requirements.
- Strong communication, planning and organisational skills.

It Is Desirable If You Have

- Experience with service design methodologies, customer journey mapping and service blueprinting.
- Knowledge of revenue administration, taxation, debt management, compliance and related government business processes.
- Experience working within government digital transformation and regulatory environments.
- Experience collaborating with business architecture, service design and solution architecture teams.

Benefits Of Being a Peoplebank Candidate

- Personalised Attention: You'll be assigned a dedicated Account Manager to support your unique needs.
- User-Friendly Services and Ongoing Support: Easy online timesheet lodgement, plus full access to contractor care, payroll, and admin support throughout your contract.
- Choice and Flexibility: A wide variety of contracting options tailored to your preferences and circumstances.
- Industry-Leading Payroll Services: Enjoy the reliability of accurate, on-time weekly payments.
- Contractor Satisfaction Focus: Our goal is to be your top choice for IT contracting and permanent roles, with your success at the centre of everything we do.

Please note: Only candidates that meet the above criteria will be contacted. Thank you for your interest in the position.

Peoplebank and Leaders IT are committed to creating a diverse and inclusive workplace where everyone belongs. We welcome applications from people of all backgrounds, identities, and experiences. If you need a

📌 SoR Business Analyst (Canberra)
🏢 Peoplebank
📍 Canberra